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ImOn Communications · 1 day ago

Business Connection Specialist I

CEDAR RAPIDS,IA,US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

ImOn Communications is a provider of high-speed Internet, cable TV, and phone services in Eastern Iowa. They are seeking a Business Connection Specialist I to install, maintain, and service digital and cable equipment while fostering customer relationships and ensuring optimal service delivery.

InternetInternet of ThingsTelecommunications

Responsibilities

Set-up service for customers, installing, connecting, or adjusting equipment

Test equipment to ensure proper functioning

Travel to customers’ premises to install, maintain, or repair electronic reception equipment or accessories

Measure signal strength at utility pole or customer premises, using electrical test equipment

Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions

Access specific areas to string lines or install terminal boxes, auxiliary equipment, by climbing ladders or entering crawl spaces

Explain services to subscribers after installation and collect any installation dues that are due

Perform On Call duties when assigned

Assist Business Construction team when available and/or needed

Qualification

Cable installationSignal testingTroubleshootingCustomer communicationTeam collaboration

Required

High School Diploma or equivalent

Valid Iowa Driver's License with a driving record that allows you to be insured by ImOn's insurance carrier

Preferred

Experience not required, but a plus

Benefits

A 401k plan with up to a 4% company match.

Insurance benefits that include multiple health insurance plans to choose from, Dental insurance, free Vision insurance and Life/Disability insurance.

A robust wellness program that offers annual health screenings as well as fitness incentives.

Work/Life balance that includes several different types of paid time off such as paid holidays, vacation time, personal time, volunteer time off as well as parental leave and bereavement leave.