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GRAIL · 1 day ago

Head of Legal Operations #4502

Menlo Park, CA

Full-time

Hybrid

Director/Executive

$168K/yr - $223K/yr

12+ years exp

GRAIL is a healthcare company dedicated to pioneering technologies for early cancer detection. They are seeking a highly experienced Head of Legal Operations to lead and scale the operational infrastructure of their Legal Department, focusing on strategy, technology optimization, and budget management.

BiotechnologyHealth CareHealth DiagnosticsMedicalMedical Device

Responsibilities

Serve as the senior operational leader for the Legal Department, defining and executing the Legal Operations strategy in alignment with GRAIL’s enterprise goals

Operate with significant autonomy and provide strategic counsel to senior Legal leadership on operational performance, resource planning, technology investments, and process maturity

Lead and develop a high-performing Legal Operations team, including functions spanning technology, knowledge management, analytics, project management, and vendor management

Oversee end-to-end process improvement initiatives, including workflow automation, cross-functional coordination, and operational risk mitigation

Establish operational governance, including documentation standards, policy frameworks, and legal process controls

Own the legal technology roadmap and evaluate, implement, and manage enterprise tools (e.g., e-billing and matter management, legal intake/workflow, AI-enabled legal technology databases, and compliance platforms)

Partner closely with IT, Cybersecurity, Finance, Procurement, and Accounting to ensure legal technology solutions integrate effectively with enterprise systems

Oversee electronic discovery

Maintain and improve legal forms and templates; handle overflow agreement support (including NDAs); and help manage the legal intake process

Manage records retention, including preservation and destruction

Oversee litigation administrative support, including record requests, reviews, and production

Build and lead a data-driven performance program for Legal, tracking KPIs such as contracting velocity, matter lifecycle management, outside counsel spend, cost trends, and service metrics

Translate data insights into actionable recommendations

Direct spend management activities and manage detailed aspects of the Legal Department’s budgeting, forecasting, accruals, and cost optimization efforts

Manage outside counsel and vendor relationships, including rate negotiations, performance evaluations, engagement guidelines, and overall vendor portfolio strategy

Track outside counsel budgets, discounts, and invoices

Drive major cross-functional initiatives requiring Legal oversight or coordination, ensuring clear project structure, communication, timelines, and execution

Provide enterprise-level project management support for complex legal, regulatory, or operational programs

Lead Legal’s knowledge management strategy, ensuring policies, playbooks, templates, and training materials are maintained, accessible, and aligned with compliance and regulatory expectations

Partner with legal subject-matter experts to build training programs that enhance organizational capability and readiness

Elevate self-reliance among Legal internal stakeholders and strengthen corporate risk management practices

Qualification

Legal Operations expertiseBudget managementData analyticsTeam leadershipLegal technology implementationOperational transformationKnowledge managementAnalytical skillsHigh integrityOperate autonomouslyExceptional communication

Required

Bachelors degree or advance degree

12+ years of experience in Legal Operations, legal program management, or legal technology leadership

Experience operating in a high-growth, highly regulated industry

Demonstrated success leading Legal Operations at scale, including:

Budget ownership and financial management

Team leadership

Legal system implementation

Operational transformation initiatives

Preferred

Experience in biotech, healthcare, or life sciences

Litigation paralegal experience

Strong analytical skills, with experience building data programs, metrics, and operational dashboards

Exceptional communication and influencing skills, with a proven ability to partner with senior executives and cross-functional leaders

Ability to operate with autonomy, navigate ambiguity, and drive solutions in a fast-paced environment

High integrity, strong judgment, and alignment with GRAIL's mission, values, and leadership attributes

Deep knowledge of legal technology ecosystems and operational best practices across commercial, regulatory, compliance, privacy, IP, employment, and governance domains