Production Support Engineer jobs in United States
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Akkodis Group Nordics · 10 hours ago

Production Support Engineer

positionPlano, TX
timeFull-time
remoteHybrid
seniorityMid Level
money$55/hr - $58/hr

Akkodis is seeking a Production Support Engineer for a contract job with a client in Plano, TX. The role involves managing incident and problem resolution, supporting infrastructure maintenance, and handling deployment activities in production environments.

Embedded SystemsSoftware

Responsibilities

Responding to application support requests from business, operations, and interfacing application teams during the on-call schedule
Managing incident resolution in production environments for assigned applications
Managing problem tracking and resolution in production environments for assigned applications
Supporting and performing changes of tasks by instructions from application teams in production environments
Scheduling and managing infrastructure maintenance activities for production environments
Monitoring jobs and responding to job alerts promptly
Supporting release and deployment activities as needed
Troubleshooting applications by reviewing application logs, data, and other relevant tools
Utilizing Remedy Incident Management, Problem Management, and Change Management modules
Communicating technical issues effectively to business-level stakeholders, both verbally and in writing

Qualification

SWIFT softwareUnix/LinuxOracle DatabaseWebLogicIISIBM WebSphere MQHTTP protocolsScriptingAutomationRemedy modulesTroubleshooting applications

Required

Experience with SWIFT software and SWIFT applications
Unix/Linux operating system knowledge, including ability to navigate and execute commands on servers
Understanding of Oracle Database structure, Data replication and ability to create and run Data queries in Oracle Databases using SQL
Understanding of WebLogic, IIS and IBM WebSphere MQ. Troubleshooting Data issues
Understanding of HTTP protocols and how to make API calls through HTTP
Scripting and automation
Ability to troubleshoot applications, reviewing application logs, data, and other tools applicable to the application
Understanding of Remedy Incident Management, Problem Management, and Change Management modules

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law
Holiday pay where applicable

Company

Akkodis Group Nordics

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Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
dateFounded in 1994
location
Høvik, Akershus, NOR
people-size1001-5000 employees
web-link
http://www.datarespons.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
Company data provided by crunchbase