Team Georgia Careers · 17 hours ago
Customer Service Rep 1- Fleet Services
Georgia - Fulton - Atlanta
Full-time
Onsite
Entry Level
$31K/yr - $47K/yr
1+ years expThe Georgia Department of Public Safety (DPS) oversees the day-to-day operation of the Georgia State Patrol and is seeking a Customer Service Rep 1 in Fleet Services. This role involves managing fleet-related inquiries, preparing vehicle work orders, and providing clerical support while ensuring professional service to customers.
Government Administration
Responsibilities
Is responsible for a variety of general office duties including inquiries over the telephone and in person, word processing and retrieval, maintaining accurate and detailed records and verifying accuracy of information
Performs other duties as assigned
Greets and serves as the first point of contact for fleet-related inquiries
Prepares vehicle work orders and inspection forms, and coordinates vehicle maintenance through MCM and Holman fleet management systems
Responds and assist employees with vehicle assignments, reservations, maintenance requests, and service updates
Communicate repair status and pool vehicle availability
Process invoices, service documentation, and related paperwork as assigned
Provides professional and courteous service to all customers
Provide clerical support and other related duties as assigned
Qualification
Required
High school diploma/GED and one (1) year of experience communicating information in a customer service setting
Preferred
Experience in a government, public-sector, or fleet-related environment
Experience working with internal customers across multiple departments
Knowledge of basic vehicle terminology and maintenance processes
Benefits
Excellent benefits package
Company
Team Georgia Careers
We're Team Georgia Careers, the official career website for the State of Georgia! 🍑 Making a difference in the lives of 10 million Georgians every day.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase