Careington International Corporation ยท 1 day ago
Customer Care Service Representative
Frisco, Texas, United States
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18/hrCareington International Corporation is a leader in the health and wellness benefits space, seeking energetic Customer Care Service Representatives. The role involves providing live-agent assistance for product education, account maintenance, eligibility verification, and other concierge services to support 30 million members and thousands of clients.
DentalHealth CareWellness
Responsibilities
Efficiently navigate up to six software applications across multiple monitors while managing inbound calls
Utilize Microsoft Office Suite (Word, Excel, Outlook) daily to support customer interactions and internal operations
Maintain a professional, patient, and helpful phone demeanor to build strong customer relationships
Apply prior call center experience to deliver high-quality service (preferred but not required)
Bilingual proficiency in Spanish is a plus and may qualify for additional compensation
Qualification
Required
Must live in the DFW metroplex
Ability to work onsite at 6435 Flyers Way, Frisco, TX 75033
Work Monday through Friday, on-site
Use a wired headset provided by the company
Must pass a drug screen and background check
100% attendance is required during initial training period
Preferred
Prior call center experience
Bilingual proficiency in Spanish
Benefits
Benefits eligibility for you and your dependents begins on the first day of the month following 60 days of employment
Paid time off accrual and 11 paid holidays per year
Access to a 401(k) plan with Fidelity after 90 days of employment
Clear pathways for career advancement within the company
Semi-monthly paydays on the 15th and last day of each month
Company
Careington International Corporation
Careington International Corporation provides discount plans for health, wellness and lifestyle services.
Founded in 1979
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Mustoe
Chief Information Officer
Recent News
Company data provided by crunchbase