Blupace Tech · 23 hours ago
Field Support Technician
North Andover, MA
Contract
Onsite
Mid Level
$22/hr - $27/hr
4+ years expBlupace Tech is seeking a Field Support Technician to provide Level 2 technical support for factory systems and equipment. The role involves installation, configuration, troubleshooting, and maintaining network performance while collaborating with cross-functional teams.
Information TechnologyMobile AppsSoftwareUX Design
Responsibilities
Provide Level 2 technical support for factory systems, equipment, and end users
Perform installation, configuration, and troubleshooting of computers, servers, and network devices
Conduct daily system checks for hardware, server, and network performance
Monitor and resolve incidents involving network connectivity, VPNs, switches, and wireless access points
Maintain accurate inventory of IT hardware and software assets
Collaborate with cross-functional teams to resolve technical and operational issues
Provide occasional after-hours or on-call support for production-critical systems
Qualification
Required
Field service: 4 years (Required)
Windows: 4 years (Required)
Network support: 4 years (Required)
High school diploma or equivalent, plus 5+ years of relevant field service experience, OR
Associate degree in Computer Science, Electronics, or related field, with 3+ years of hands-on experience
Strong technical knowledge of Windows OS, servers, networks, and Active Directory
Experience with hardware repair, imaging, and system upgrades
Familiarity with data backup, software licensing, and security compliance practices
Excellent communication, problem-solving, and teamwork skills
Company
Blupace Tech
Blupace Tech is your trusted partner for digital evolution—empowering enterprises for over 20+ years through intelligent transformation and innovation.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase