Program Associate jobs in United States
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Fooda · 17 hours ago

Program Associate

Fooda is a company that pioneered the concept of rotating popup restaurants inside offices, operating in 45 cities with over 100 million meals served. The Program Associate role involves supporting the daily onsite execution of Fooda programs, acting as a point of contact for clients, and managing catering orders and restaurant partnerships.

ConsumerConsumer SoftwareEnterprise SoftwareFood and BeverageRestaurants
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Responsibilities

Support the daily onsite execution of Fooda programs across assigned location(s), ensuring service is timely, accurate, and well-presented
Act as an onsite point of contact for day-to-day client needs, catering requests, and service questions, escalating issues as appropriate
Coordinate catering and meeting orders, including gathering requirements, communicating with restaurant partners, and supporting setup and breakdown
Partner with restaurant teams to confirm orders, delivery timing, setup expectations, and service standards
Assist with managing the restaurant network supporting your location(s), including communication, feedback sharing, and basic onboarding or offboarding support
Handle daily financial and administrative tasks, including order reconciliation, receipts, invoicing support, and basic reporting
Maintain menus, point-of-sale details, signage, and other onsite materials to ensure accuracy and consistency
Support customer service inquiries from clients and consumers, resolving issues quickly and professionally
Observe onsite trends and operational opportunities, sharing insights with the account manager to help improve service and efficiency

Qualification

Hospitality experienceCatering coordinationFinancial administrationClient communicationProactiveDetail-orientedTeam collaboration

Required

Support the daily onsite execution of Fooda programs across assigned location(s), ensuring service is timely, accurate, and well-presented
Act as an onsite point of contact for day-to-day client needs, catering requests, and service questions, escalating issues as appropriate
Coordinate catering and meeting orders, including gathering requirements, communicating with restaurant partners, and supporting setup and breakdown
Partner with restaurant teams to confirm orders, delivery timing, setup expectations, and service standards
Assist with managing the restaurant network supporting your location(s), including communication, feedback sharing, and basic onboarding or offboarding support
Handle daily financial and administrative tasks, including order reconciliation, receipts, invoicing support, and basic reporting
Maintain menus, point-of-sale details, signage, and other onsite materials to ensure accuracy and consistency
Support customer service inquiries from clients and consumers, resolving issues quickly and professionally
Observe onsite trends and operational opportunities, sharing insights with the account manager to help improve service and efficiency
You enjoy being onsite and interacting with clients, restaurant partners, and customers throughout the day
You're organized, detail-oriented, and comfortable juggling multiple requests and priorities at once
You bring a hospitality-first mindset and take pride in delivering smooth, dependable service
You communicate clearly and professionally, and you know when to solve independently versus escalate
You're comfortable handling daily financial details and administrative tasks with accuracy
You're proactive, dependable, and take ownership of your responsibilities within a team structure
Must be authorized to work in the United States on a full-time basis

Preferred

Experience in hospitality, food service, catering, events, or operations

Benefits

Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)

Company

Fooda is a food technology platform that connects restaurants to people while at work.

Funding

Current Stage
Late Stage
Total Funding
$45.26M
Key Investors
Valor Equity PartnersLightbank
2025-08-14Series Unknown· $1.28M
2023-11-15Series C· $7.75M
2020-01-31Series Unknown

Leadership Team

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Orazio Buzza
Founder & CEO
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Company data provided by crunchbase