Human Resources Benefits Specialist - HR Shared Services jobs in United States
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UTMB Faculty Group Practice · 12 hours ago

Human Resources Benefits Specialist - HR Shared Services

UTMB Health is seeking a Human Resources Benefits Specialist to provide general-level expertise and analysis related to core processes within the HR Business Service Center. The role involves ensuring operational continuity, assisting candidates, maintaining confidentiality, and collaborating with other HR departments.

Hospital & Health Care

Responsibilities

Provide prompt, courteous, and accurate assistance to candidates while appropriately tracking and documenting inquiries within Taleo Onboarding. Establishes and upholds positive customer service relationships by utilizing excellent customer service skills while always maintaining a caring and professional attitude
Investigates and actively seeks resolution to problems and concerns
Maintains a high level of confidentiality when researching and responding to customer inquiries/issues
Develops and maintains accurate information within the Human Capital Management System (HCM) and Taleo Recruit Onboarding
Partners with other departments in Human Resources to identify and document best practice processes
Adheres to all UTMB Health and HR Business Center’s policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency while supporting department-based goals that contribute to the success of the organization. Serves as preceptor, mentor, and resource to the Human Resources Business Service Center
Participates on project teams as assigned or performs special projects as requested by leadership and attends user’s meetings when appropriate
Adheres to internal controls and reporting structure
Performs related duties as required

Qualification

Benefits experienceStakeholder engagementVerbal communicationWritten communicationProblem-solvingCustomer-centric mindsetCritical thinkingConfidentiality

Required

Bachelor's Degree or equivalent and two years of related experience

Preferred

Benefits' experience is highly desirable

Company

UTMB Faculty Group Practice

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The University of Texas Medical Branch (UTMB) Faculty Group Practice (FGP) is comprised of over 950 faculty physicians and advanced practice providers who drive UTMB’s mission of improving health by delivering innovative education and training, pursuing cutting-edge research, and providing the highest quality patient care.

Funding

Current Stage
Late Stage
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