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Tom Thumb Supermarket · 13 hours ago

Grocery Manger

Argyle, TX

Full-time

Onsite

Mid Level

Tom Thumb Supermarket is seeking a Grocery Manager to oversee store operations and ensure excellent customer service. The role involves managing employee performance, maintaining inventory control, and ensuring compliance with company standards.

Consumer GoodsE-CommerceFood and BeverageRetail

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service

Assist customers by making product suggestions

Engage in suggestive selling and other sales techniques via telephone, intercom announcements, and one-on-one interactions

Answer and respond to incoming calls appropriately; resolve customer complaints and report to Store Director as needed

Responsible for total store operations in the absence of the Store Director (see Store Director job description)

Plan daily operations and monitor production processes for compliance and profitability

Build grocery displays, rotate stock, and discard outdated or spoiled products

Ensure cleanliness of work area and department

Implement effective promotional and seasonal displays; coordinate grocery sales promotions

Ensure merchandise is correctly priced, displayed, and shelves are clean and properly maintained

Follow and maintain department standards and requirements

Monitor employee productivity and evaluate overall performance

Schedule employees to ensure adequate coverage and service levels

Possess specific knowledge of duties performed by all department employees, including Opening/Closing, Dairy, and Frozen

Schedule, supervise, train, and assign duties to department employees

Train employees in store policies, sales, and record-keeping procedures

Identify and train employees with high potential for advancement

Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions

Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook

Ensure proper code dating for all products within the department

Implement correct product preparation techniques

Comply with all company and division standards for safety, sanitation, and merchandising

Prepare sales and inventory reports; conduct physical inventory every 6 months

Control inventory to ensure adequate product quantity, quality, and freshness

Maintain inventory levels according to division directives; stock and rotate product

Order grocery products and maintain inventory levels per division guidelines

Supervise reclamation processing and maintain orderly backroom and department conditions

Control shrink and costs

Operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine

Qualification

Store OperationsEmployee ManagementInventory ControlCustomer ServiceEquipment Operation

Required

Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service

Assist customers by making product suggestions

Engage in suggestive selling and other sales techniques via telephone, intercom announcements, and one-on-one interactions

Answer and respond to incoming calls appropriately; resolve customer complaints and report to Store Director as needed

Responsible for total store operations in the absence of the Store Director