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BBB Industries, LLC · 13 hours ago

Technical Support, Inside Sales

701 North Levee Road, Puyallup, WA, 98371, US

Full-time

Onsite

New Grad, Entry Level

$25/hr - $30/hr

BBB Industries, LLC, now known as TERREPOWER, is a leader in sustainable manufacturing focusing on extending the life of essential products. The role of Technical Customer Service Team Member involves driving customer satisfaction by managing inquiries, preparing quotes, and maintaining vendor relationships to support sales objectives.

AutomotiveEnergyManufacturing

H1B Sponsor Likely

Responsibilities

Source non-stock items through established vendor partners

Build and maintain strong vendor relationships to ensure timely sourcing and competitive pricing

Report competitive pricing to the Inside Sales Manager

Negotiate sale pricing with approval from the Inside Sales Manager

Follow up on customer quotes to ensure timely responses

Expedite orders when necessary

Assist with warranty claims and product returns

Provide support to Outside Sales and Account Managers

Troubleshoot and resolve customer concerns

Offer technical assistance as needed

Collaborate with other departments to address quality issues

Perform additional duties as assigned

Qualification

SAPSimilar ERPMicrosoft Office proficiencyMulti-line phone systemVendor managementCommunication skillsProblem-solving aptitudeAttention to detailOrganizational skills

Required

Ability to sit for extended periods; occasional walking, stair climbing, stooping, or bending

Capable of lifting up to 25 pounds

Close vision and ability to adjust focus as required

Proficiency in Microsoft Office programs

Experience using a multi-line phone system

Strong written communication skills for professional emails and correspondence

Familiarity with SAP or similar ERP systems

Strong relationship-building and vendor management skills

Excellent communication and negotiation abilities

Problem-solving and troubleshooting aptitude

Ability to work collaboratively across departments

Attention to detail and organizational skills

Benefits

Vacation

PTO

Paid holidays

Medical/dental/vision

401K plan

Company

BBB Industries, LLC

BBB Industries is now TERREPOWER! TERREPOWER is a global leader in sustainable manufacturing, serving the automotive and industrial markets.

Founded in 1987

Daphne, Alabama, USA

10001+ employees

https://www.terrepower.com

H1B Sponsorship

BBB Industries, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (7)