Kellenberger · 2 months ago
Field Service Technician Remote
United States
Full-time
Remote
Entry, Mid Level
$36/hr - $40/hr
2+ years expKellenberger is seeking a CNC Field Service Technician specializing in grinding and lathe service to join their team. The role involves installing and providing technical support for CNC equipment across the Southeast or Midwest, requiring strong mechanical and electrical skills and extensive travel.
Machinery
No H1B
Responsibilities
Provide diagnostic support for both warranty and non-warranty products, including on-site customer visits and remote assistance (video, email, etc.)
Install, troubleshoot, and repair mechanical, electrical, electronic, hydraulic, and pneumatic systems on machine tools
Demonstrate and instruct customers on the operation and maintenance of machine tools and related accessories
Coordinate with customers on machine upgrades, special options, and service requirements
Maintain clear communication with customers until all quality issues are resolved
Share knowledge with other field service staff and collaborate with various departments as needed
This role involves extensive travel (85%+), including overnight stays
Qualification
Required
CNC Field Service Technician specializing in grinding and/or lathe service, assembly, or maintenance experience
Solid background in machine tools
Strong mechanical and electrical skills
Willingness to travel extensively
Team player with great problem-solving abilities
Customer-first mindset
Minimum of 2 years in troubleshooting and repair
Hands-on experience with CNC equipment
Ability to read and interpret mechanical drawings and electrical schematics
Understanding of machine design, operation, and repair practices
Proficiency in troubleshooting mechanical/electrical systems, PLCs, etc
Familiarity with machine tools and their basic functions
Based in the Southeast or Midwest regions
Preferred
AAS in Electronic Technology, Machine Tool Technology, Mechatronics, or a related field
Equivalent education/experience will be considered
Benefits
Health insurance
Life insurance
401(k)
Paid vacation
Paid holidays
Long-term disability
Company
Kellenberger
Kellenberger, with around 700 employees, is a world-renowned manufacturer of grinding machines and systems for one-off production and production as well as machines for hard turning.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase