Missouri Secretary of State · 3 months ago
Business Services Specialist (Corporations)
Jefferson City, MO
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $43K/yrMissouri Secretary of State is seeking a Business Services Specialist to analyze documents and assist customers with inquiries in the Business Services Division. The role involves providing excellent customer service, processing business entity filings, and interacting with various stakeholders.
Government Relations
Responsibilities
Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing the various and increasingly complex business entity filings
Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers
Using a computer and software including Windows, Microsoft Office Suite, and Business Services specific filing software applications
Answering telephone inquiries, assisting walk-in customers
Interacting with state employees, state officials, other agencies, and the general public
Providing technical support for online business filers with demonstrated knowledge of various internet browsers
Corresponding with customers through the unit email account in a timely manner
Qualification
Required
High School Diploma or equivalent is required
Excellent organization skills, self-motivation, and work prioritization skills
Excellent oral and written communications skills
Flexible and well organized to accomplish assigned tasks expediently and accurately
Work independently with outstanding attendance, timeliness, and professionalism
Follow Business Services Division policies and procedures to create quality images
Assist satellite offices with questions and issues regarding financial transactions
Providing excellent customer service in the Business Services Division by reviewing, receiving, and processing the various and increasingly complex business entity filings
Utilizing a working knowledge of several different chapters of Missouri statutes as they relate to filings and assisting customers
Using a computer and software including Windows, Microsoft Office Suite, and Business Services specific filing software applications
Answering telephone inquiries, assisting walk-in customers
Interacting with state employees, state officials, other agencies, and the general public
Providing technical support for online business filers with demonstrated knowledge of various internet browsers
Corresponding with customers through the unit email account in a timely manner
Meets or exceeds productivity with assigned duties
Work with outstanding attendance, timeliness, and professionalism
Preferred
Some college preferred
Experience working in a fast-paced government office or organization preferred
Company
Missouri Secretary of State
Services administered through the Missouri Secretary of State's major divisions include – Elections, Business Services, Information Technology, Record Services, State Library and Securities – at the Kirkpatrick State Information Center in Jefferson City, as well as field offices across the state.
Founded in 1821
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stacy Mahaney
Chief Information Officer
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