Solera Holdings, LLC. ยท 10 hours ago
Customer Solution Specialist
United States
Full-time
Remote
New Grad, Entry LevelSolera Holdings, LLC. is a global leader in data and software services focused on transforming the vehicle lifecycle into a connected digital experience. The Customer Solution Specialist supports the implementation of risk management solutions, addressing client inquiries and ensuring customer proficiency in eDriving tools.
Artificial Intelligence (AI)Auto InsuranceAutomotiveEnterprise SoftwareInsuranceInsurTechRisk ManagementSaaSSoftware
Responsibilities
Addresses driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team
Identifies user needs and strives ensure customers are proficient in eDriving tools, applying problem-solving and interpersonal skills
Conducts data entry, audits, reporting, and compliance related tasks in support of fleet accounts
Provides Product Management team with customer feedback on product issues and improvements needed
Qualification
Required
Ability to manage a varied workload, with great organizational skills in managing multiple priorities
Clear and concise communication skill across all business settings including chat, email and over the phone
Excellent attention to detail and organization skills
Execute with a sense of urgency
Innate problem-solving skills
Ability to work as a member of a team as well as independently
Preferred
Written and verbal multi-lingual communication skills highly preferred, may be required
Company
Solera Holdings, LLC.
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.
Founded in 2005
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-09-14Acquired
Leadership Team
Bill Brower
Senior Vice President, Global Industry Relations & North America Claims Sales
Jason Palmer
Vice President of Products
Recent News
Solera Global Corp.
2025-10-09
Company data provided by crunchbase