Trimble Inc. · 1 day ago
Site Reliability Engineer (Vista ESB)
United States
Full-time
Remote
Mid Level
$106K/yr - $145K/yr
3+ years expTrimble Inc. is seeking a highly organized and customer-focused individual to join their Vista Cloud Operations team as an Enterprise Cloud Engineer. This role focuses on providing technical expertise for enterprise cloud customers, ensuring smooth onboarding processes, and maintaining strong customer relationships while assisting with cloud infrastructure improvements.
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Responsibilities
Serve as the primary technical point of contact for enterprise customers. Providing expert troubleshooting, leading infrastructure discussions, and resolving technical issues efficiently
Ensure integrations between Trimble products and third-party applications are enabled through the appropriate use of Microsoft Azure integration technologies
Offer guidance on technical best practices and infrastructure maintenance to maximize the effectiveness of our software
Facilitate smooth onboarding processes, from a technical perspective, by assisting the PSE and the customers in effectively adopting their new cloud based infrastructure and products
Provide personalized advice and strategic recommendations based on the customer’s unique applications and use cases
Work collaboratively with customers to understand their business objectives and align software solutions accordingly
Handle escalated cloud engineering cases from the PSE, ensuring minimal wait times and immediate attention
Build and maintain strong relationships with customers by developing a deep understanding of their specific needs, customizations, and unique workflows
Maintain detailed documentation of customer interactions, infrastructure, customizations, technology used, issues, and solutions for seamless continuity
Continued and proactive improvement of the customers cloud infrastructure using AI and monitoring tools
Assists Trimble B2W Cloud Operations team with implementation of all initiatives and OKR’s
Creates, maintains, and supports deployment pipelines to ensure standard automations support complexities of enterprise level customer environments
Assists with infrastructure design and implementation
Troubleshoots escalated cloud engineering cases
Assists with site reliability through daily review of monitoring tools
Qualification
Required
3+ years of experience in technical support and cloud engineering in enterprise software solutions
Proven experience in a similar SRE, DevOps, or Cloud Engineering role
Extensive experience with Azure
Hands-on experience with Terraform
Proficient in using New Relic for monitoring, alerting, and dashboard creation
Strong proficiency in PowerShell and Bash scripting
Experience with GitHub Actions and Azure DevOps Pipelines
Strong troubleshooting and problem-solving skills with the ability to resolve technical issues effectively
Excellent communication and interpersonal skills, capable of conveying technical information to non-technical audiences
Proven ability to build and maintain strong customer relationships
Proficiency in enterprise software systems and a solid understanding of cloud-based solutions
Preferred
Experience with Trimble CMS software or similar applications. Specifically B2W products
Knowledge of industry-specific best practices and workflows
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Company
Trimble Inc.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
10001+ employees
H1B Sponsorship
Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO
Leadership Team
Robert Painter
Chief Executive Officer
Phillip Sawarynski
Chief Financial Officer
Recent News
Benzinga.com
2026-01-13
2026-01-06
2026-01-06
Company data provided by crunchbase