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Crestron Electronics · 14 hours ago

Senior Quality Engineer - Unified Communication (UC) Products

Rockleigh, NJ

Full-time

Onsite

Senior Level

$88K/yr - $143K/yr

6+ years exp

Crestron Electronics is a leading provider of automation and control solutions, recognized globally for their technology integration. They are seeking a Senior Quality Engineer to ensure product quality in their Unified Communications business unit, collaborating with cross-functional teams to develop and execute test strategies for various communication platforms.

Audio/Visual EquipmentConsumer ElectronicsManufacturingSmart Building

H1B Sponsor Likely

Responsibilities

Review PRDs, design documents, and technical specs to identify quality concerns early

Author and maintain detailed test plans, test cases, and test matrices

Lead manual and automated test execution for UC peripherals, control panels, and conferencing solutions

Perform feature, regression, and interoperability testing across Teams and Zoom platforms

Validate firmware updates, OS builds, and application software across releases

Track defects using test management and bug tracking systems (e.g., JIRA)

Perform root cause analysis and provide supporting debug logs, traces, and reproducible steps

Reproduce and triage field issues reported by customers or support teams

Provide test coverage analysis and quality metrics to leadership

Collaborate with automation teams to identify high-value areas for automated validation

Own testbed management and hardware configurations for assigned test domains

Contribute to process improvement initiatives that elevate overall product quality

Qualification

Embedded systems testingUC platforms experienceTest processes knowledgeNetworking protocolsAV equipment familiarityDefect tracking systemsAnalytical skillsTroubleshooting skillsMultitasking abilityProcess improvementUser experience testingScripting languagesWindows/Linux knowledgeCommunication skillsTeam collaborationHands-on mindset

Required

A minimum of a Bachelor's in Electrical or Computer Engineering is required

A minimum of 6+ years of relevant experience in embedded systems, involving firmware and hardware testing, is required

Strong analytical and troubleshooting skills for complex systems involving firmware, software, and hardware

Experience with UC platforms like Microsoft Teams Rooms (MTR) and Zoom Rooms

Familiarity with AV equipment, HDMI/USB peripherals, and networked AV distribution

Solid understanding of test processes and test methodologies in Agile environments

Ability to multitask and manage test planning for multiple projects simultaneously

Hands-on mindset, capable of driving root cause analysis independently or with minimal guidance

Proactive and self-motivated, with a bias toward action and ownership

Clear and concise communication, both written and verbal

Effective collaboration with cross-functional teams across software, firmware, hardware, and product teams

Experience with defect tracking systems, test management systems, and software revision control is required

Familiarity with HDMI, USB, and peripheral device interoperability

Ability to work effectively in a fast-paced environment and deliver quality software to production within tight schedules is required

Track record of completing assignments on time with a high degree of quality is critical

Excellent team player with a consistently positive attitude and collaborative approach to problem solving, options analysis and continuous improvement of process, team and systems

Ability to multitask and manage multiple large-scale projects is critical

Team oriented; strong interpersonal skills is essential

Preferred

Master's degree is a plus

Experience in IP and networking protocols (TCP/IP, SIP, Ethernet, IGMP, DHCP, Active Directory) is a plus

Working knowledge of Windows and/or Linux operating systems is preferred

Experience in user experience testing is a plus

Knowledge of scripting languages (Python, PowerShell) is a plus

Benefits

Medical

Dental

Vision

Life Insurance

Short Term Disability

401K with company match

Paid Time Off

Holidays

On-site Amenities at NJ Headquarters & TX Facilities

Crestron Market Cafes

Fitness Centers

Company

Crestron Electronics

Glassdoor3.5

Crestron Electronics is a company that manufactures systems for home automation and audio/video control.

Founded in 1972

Rockleigh, New Jersey, USA

1001-5000 employees

http://www.crestron.com

H1B Sponsorship

Crestron Electronics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (8)

2024 (7)

2023 (18)

2022 (18)

2021 (7)

2020 (6)