EVgo · 10 hours ago
Specialist, Asset Management
EVgo is one of the nation’s largest public fast charging networks for electric vehicles. They are seeking an energetic Site & Program Ops Specialist to support network maintenance, improvement projects, and operational activities across their nationwide EVSE network. The role involves project management, technical problem solving, and data analysis to strengthen and grow EVgo’s EVSE network.
AutomotiveAutonomous VehiclesCharging InfrastructureElectric Vehicle
Responsibilities
Collaborate with internal and external teams to execute testing, troubleshooting, commissioning and operationalizing new EVSE equipment
Organize and lead equipment improvement projects to maintain and improve the charging network. Coordinate campaigns by preparing all necessary resources to ensure proper resource allocation, training and execution by internal and external teams
Proactively work with cross-functional stakeholders to remove barriers that delay resolutions
Manage vendors to determine status of assigned campaigns, dispatches and resolution
Consistently collect data from campaigns, commissioning and other corrective work and create reports through SiteTracker and other systems
Identify, troubleshoot, and resolve issues impacting the EVgo EVSE charging network
Communicate effectively between departments; customer care, marketing, engineering, etc. providing support or routing information
Deploy hardware and software solutions understanding business requirements and technology standards
Provide support for hardware and software malfunctions identifying root cause and implementing the appropriate solution
Escalate complex or specialized service requests and incidents to the relevant teams; maintaining ownership to ensure problem resolution
Experience with facilities maintenance
Qualification
Required
Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
Strong project management and cross-collaboration skills
Skilled at managing multiple projects and setting priorities
High level of attention to detail and personal organizational skills
Experience applying problem solving tools; reviewing error codes and manufacturer data
Experience managing, supporting and deploying network infrastructures
Excellent communication and customer service skills
Ability to work flexible shifts including weekend or on-call; 10% travel
Strong computer, scientific and organizational skills with experience with Salesforce and Excel
Outstanding problem-solving, analytical and interpretive skills
Preferred
EVSE and electrical experience, a plus
Understand NEC and other construction related standards, a plus
Benefits
Health, life, and disability insurance
Unbounded paid time off including parental leave
401(k)
Company
EVgo
EVgo provides fast charging networks for private and public electric vehicles.
H1B Sponsorship
EVgo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.8BKey Investors
InvestecUS Department of EnergyCalifornia Energy Commission
2025-07-23Post Ipo Debt· $225M
2024-10-03Post Ipo Debt· $1.05B
2023-05-17Post Ipo Equity· $121M
Recent News
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2026-01-03
2025-12-16
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2025-12-11
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