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SquareTrade · 6 hours ago

Engineering Manager – Customer Applications

Brisbane, CA

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

$185K/yr - $250K/yr

8+ years exp

SquareTrade is the fastest growing company of its kind, revolutionizing a $30b industry with service innovation. The Engineering Manager for Customer Applications will manage scrum teams, mentor engineers, and partner with stakeholders to deliver high-quality software solutions.

Financial ServicesInsuranceProperty Insurance

H1B Sponsor Likely

Responsibilities

Partner with product and business stakeholders to align on team priorities and roadmaps

Lead the design and on-time delivery of highly available microservices and frontend applications

Drive architectural improvements, scalability, and platform consistency across our integration ecosystem

Own the observability, health, uptime, performance and security of services and frontend apps under your team's care

Establish and evolve production support processes, including on-call rotations, monitoring, incident response, and RCA

Recruit, mentor, and retain top engineering talent with a focus on diversity, inclusion, and team cohesion

Provide clear goals, timely feedback, and professional growth opportunities tailored to individual team members

Enforce Agile principles and methodologies

Qualification

JavaSpring BootMicroservicesWeb technologiesUI frameworksEvent-driven architecturesRelational databasesAWSDockerKubernetesCI/CD pipelinesJenkinsAuth0SSOSparkpostTwilioKafkaRedisHibernateMentoringCommunication skills

Required

Bachelor's Degree in Computer Science or related field

8+ years of development experience

2+ years of management experience with full time Software Engineers

Strong knowledge and working experience of latest Java, Spring Boot and microservices framework

A good understanding of web technologies, UI frameworks and event-driven architectures

Hands on experience mentoring software engineers on Auth0, SSO, Sparkpost (or other email system), Twilio (or other SMS system), Kafka, Redis, Hibernate and/or other modern technologies

Experience with relational databases

Experience in building teams; manage, mentor and coach to grow their careers

Good knowledge on tracking and setting goals to improve quality and efficiency

Great communication skills

Preferred

Experience in the warranty, insurance, fintech, or e-commerce domains

Familiarity with AWS, Docker, Kubernetes, API gateway

Familiarity with CI/CD pipelines, Jenkins

Ability to write production ready code

Benefits

Medical, dental and vision coverage with network optionality to support our dispersed workforce

HSAs and FSAs

Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources

$75 monthly allowance to support self-care and well-being

Up to 4% company match into 401(k)

Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves

Paid Time Off

Work flexibility

Talent shares

Tuition reimbursement

Learning opportunities

Hybrid work arrangements

$80 monthly internet connectivity stipend

Various corporate perks and discounts

Company

SquareTrade

Glassdoor3.9

Over the past 20 years, Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry.

Founded in 1999

Brisbane, California, USA

501-1000 employees

https://www.squaretrade.com

H1B Sponsorship

SquareTrade has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (24)

2023 (18)

2022 (32)

2021 (23)

2020 (18)