Park 6 Logistics ยท 2 days ago
Customer Support Specialist
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $56K/yrPark 6 Logistics is a growing logistics and operations-focused company dedicated to delivering reliable solutions for clients. They are seeking a Customer Support Specialist to serve as a key point of contact, focusing on delivering clear and professional support while ensuring a positive customer experience.
EducationProfessional ServicesTraining
Responsibilities
Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner
Provide accurate information regarding services, processes, and order status
Identify and resolve customer concerns while maintaining a solution-oriented approach
Document interactions and maintain organized records within internal systems
Collaborate with internal departments to ensure smooth communication and issue resolution
Support ongoing process improvements by identifying recurring customer needs or challenges
Qualification
Required
Strong written and verbal communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple inquiries efficiently and prioritize tasks
Attention to detail and strong organizational skills
Comfortable working in a structured, fast-paced environment
Ability to learn internal systems and processes quickly
Benefits
Growth opportunities within the company
Professional and supportive work environment
Ongoing training and skill development
Stable, full-time position with long-term potential
Company
Park 6 Logistics
Park 6 Logistics is a forward-thinking marketing agency dedicated to helping businesses grow through strategic branding, data-driven campaigns, and meaningful audience connections.
Founded in 2014
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase