ARS National Services · 2 days ago
Hybrid Bilingual Collections Account Representative
Houston, Texas, United States
Full-time
Hybrid
New Grad, Entry Level
$16/hr - $16/hrARS National Services is seeking a Hybrid Bilingual Collections Account Representative to join their team in the Houston, TX area. The role involves handling inbound and outbound calls to assist consumers with financial difficulties, negotiating payment plans, and ensuring quality compliance. This position offers the flexibility of remote work while fostering a supportive team environment.
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Responsibilities
Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
Qualification
Required
Fluent in English and Spanish
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening
Comfort with basic math
Basic computer skills & reliable high-speed internet
Must pass background and drug screening
Preferred
Collections, sales, or call center experience
Benefits
Full benefits (Medical, Dental, Vision, 401k)
PTO starts right away + 8 paid holidays & 1 floating holiday
Company
ARS National Services
ARS is a proven leader in the accounts receivable management industry.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase