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Arkansas Federal Credit Union · 11 hours ago

Financial Service Representative II

US-AR-Little Rock

Full-time

Onsite

Entry, Mid Level

$0/hr - $24/hr

2+ years exp

Arkansas Federal Credit Union is the largest credit union in the state, emphasizing employee engagement and outstanding service for its members. The Financial Service Representative serves as an advocate and financial expert, helping members achieve their financial goals through meaningful conversations and tailored financial recommendations.

Banking

Comp. & Benefits

Responsibilities

Build positive relationships and earn member trust to retain long-term connections

Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal

Use a proven model to identify members needs in order to make financial recommendations

Member account maintenance

Guide and assist members and business partners through loan applications and other member requests

Qualification

Financial industry knowledgeCustomer service experienceTechnological proficiencyRelationship buildingCommunication skills

Required

Minimum of 2 years' related customer service experience

High school diploma or equivalent

Friendly, conversational and trustworthy

Technologically proficient

Passionate and sincerely concerned for others

Knowledgeable of financial industry models and products

Benefits

Medical, dental, vision & life insurance

Long- & short-term disability

401(k) with employer match plus additional pension plan at $0 cost to employee

Tuition reimbursement

4 weeks paid time off plus 11 paid holidays in the first year

Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees

Arkansas Federal Credit Union membership

Company

Arkansas Federal Credit Union

Arkansas Federal Credit Union is a member-owned financial cooperative that invests back into the Arkansas communities where our members live, work and play - all while providing a great value for our 130,000+ members.

Founded in 1956

Little Rock, AR, US

201-500 employees