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SIXT · 11 hours ago

Operational Support Associate

Palm Springs, FL

Full-time

Onsite

New Grad, Entry Level

$25.75/hr - $25.75/hr

SIXT is a globally leading mobility service provider, and they are seeking an Operational Support Associate to enhance customer experiences in their rental operations. This role involves providing exceptional customer service, managing fleet logistics, and ensuring smooth rental experiences for customers.

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Responsibilities

You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities

You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards

You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal

You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation

You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning

Qualification

Sales SkillsCustomer ServiceTechnical SkillsOrganizational SkillsTeam CollaborationFlexibility

Required

You are at least 18 years old

Authorized to work in the U.S

Hold a valid driver's license with a clean record

You are persuasive, confident, and driven by performance-based incentives

You bring a strong background in customer service and are passionate about delivering exceptional experiences

You manage logistics, scheduling, and documentation with ease

Quickly adapt to internal systems with basic computer proficiency

You thrive in a team-oriented environment and adjust smoothly to changing business needs

You're available to work a variety of shifts, including evenings, weekends, and holidays

Benefits

Comprehensive Benefits Package including healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401(k) plan

Paid Time Off & Holidays with PTO, sick leave, and time and a half for working public holidays

Bonus Plan based on individual and team performance

Employee Assistance Program for confidential support with personal or professional challenges

Exclusive Rental Discounts including employee-only rates, family rental options, and perks

Uniform & Perks including company-provided uniforms with weekly dry cleaning