HUB International · 1 week ago
Insurance Tracking Manager
Rockland, MA
Full-time
Onsite
Entry, Mid Level
2+ years expHUB International is an industry leader in managing lending risk associated with loan-level collateral for financial institutions. The Insurance Tracking Manager will oversee a team within the Tracking Department, ensuring tasks are completed accurately while providing support and mentorship to team members.
Financial ServicesInsuranceInsurTechRisk Management
Responsibilities
Develop and maintain effective working relationships with assigned team members, providing support and coaching, as needed
Provide support, lead and mentor staff to promote growth and improve performance within their roles
Motivate and maintain the spirit of the team
Review and validate weekly timecard submissions
Lead and conduct employee monthly side by sides/1-1’s
Complete and present employee 90 day/Annual reviews
Monitor team member’s production and quality metrics consistently to ensure expected goals are met
Execute assigned responsibilities in a timely manner while staying organized
Exhibit professional written and oral communication skills
Assign and oversee department projects, as needed
Provide regular status updates to AVP/VP for employee performance management
Executes HR and Disciplinary items in a professional and timely manner
Other responsibilities as directed
Qualification
Required
High attention to detail is required
Skills testing may be required
Above-average telephone techniques and the ability to communicate effectively with prospective and existing clients, as well as other staff members
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Ability and willingness to utilize company's computer system and software
Ability to understand policy forms and coverage descriptions
Time management and organizational skills required
At least one-year management experience required
Demonstrates sound judgment, decision-making and coaching skills
Shows strong reasoning and problem-solving skills
Ability to multi-task
Performance and Quality management skills
Ability to work both independently and co-operatively with others
Ability to provide clear and concise explanations when answering questions through different mediums (Outlook, In-person, Microsoft apps, etc.)
Must be able to remain in a stationary position for up to 90% of workday
2-5 years of relevant experience
High school or equivalent
Preferred
Experience working with community bank bond / D&O / property and casualty insurance programs
Willingness to attend educational classes
At least one-year processing and validating Insurance documentation
At least one-year Call Center experience
Benefits
Competitive and flexible benefits options
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Leadership Team
Marc Cohen
Chairman of the Board and CEO
Joseph C. Hyde
Chief Financial Officer
Recent News
Calgary Herald
2026-01-11
Company data provided by crunchbase