Blue Acorn iCi · 20 hours ago
AEM Business Analyst/Scrum Master
United States
Full-time
Remote
Senior Level
5+ years expBlue Acorn iCi is a digital experience partner that helps global brands optimize customer engagement. They are seeking an experienced AEM Business Analyst/Scrum Master to bridge business needs and technical solutions, drive AEM project delivery, and foster agile practices within development teams.
Information Technology & Services
Responsibilities
Elicit, analyze, document, and validate comprehensive business and functional requirements for AEM implementations, upgrades, and enhancements
Translate complex business objectives into clear, concise, and actionable technical specifications, user stories, and acceptance criteria for AEM development teams
Conduct workshops, interviews, and various elicitation techniques with diverse stakeholders to capture detailed requirements and understand user needs for content-driven web experiences
Perform thorough gap analysis between current-state processes and desired AEM functionalities, identifying strategic opportunities for improvement within the AEM ecosystem, always considering the impact on front-end, UX, and marketing objectives
Collaborate closely with UX/UI designers to ensure business requirements are accurately reflected in design, user experience, and AEM component functionality for content-driven sites, with a strong understanding of designs from tools like Figma
Lead the planning, execution, monitoring, and successful closure of AEM projects from inception to deployment
Develop and maintain detailed project plans, schedules, budgets, resource allocation, and risk management strategies for AEM initiatives
Proactively identify, track, and mitigate project risks and issues, implementing effective resolution strategies to ensure project success and minimize impact
Manage communication and expectations with all project stakeholders, including business sponsors, technical teams, vendors, and external partners
Ensure adherence to established project management methodologies, quality standards, and organizational governance frameworks
Serve as a dedicated servant-leader for one or more AEM development teams, facilitating all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives)
Coach and mentor the development team and Product Owner on Agile principles, values, and practices, promoting continuous improvement, self-organization, and accountability
Actively identify and remove impediments or obstacles that hinder team progress, escalating appropriately when necessary to ensure smooth workflow
Protect the development team from external distractions and interferences, enabling them to focus exclusively on achieving sprint goals for AEM and content-driven projects
Promote effective collaboration and transparent communication within the team and with all relevant internal and external stakeholders
Help the team achieve and maintain a high level of performance, quality, and predictability through consistent process refinement and feedback loops
Qualification
Required
Solid experience (typically 5+ years) functioning in a Business Analyst, Project Manager, or Scrum Master capacity, with significant exposure to digital projects
Demonstrated experience (at least 2-3 years) specifically within Adobe Experience Manager (AEM) projects, coupled with a strong understanding of the AEM ecosystem and content-driven websites, including its capabilities, components, templates, and content management features
Must have a very good understanding of front-end development, UX designs (Figma or equivalent), and Content Management Systems (CMS) capabilities
Strong understanding of responsive design principles and their implementation
Familiarity with SEO best practices and their application to website development and content
Familiarity with marketing technology applications and how they integrate with AEM
Proficiency in various requirements gathering techniques, documentation, and the creation of user stories, use cases, and process flows
Proven expertise in managing complex projects utilizing Agile methodologies (Scrum, Kanban) and familiarity with Waterfall approaches where appropriate
Hands-on experience with project management tools such as Jira, Azure DevOps, Confluence, or Workfront
Exceptional communication, negotiation, and interpersonal skills, with the ability to articulate technical concepts clearly to non-technical audiences and translate business needs for technical teams
Strong analytical, problem-solving, and critical-thinking abilities
Experience in stakeholder management, conflict resolution, and fostering a collaborative team environment
Fundamental understanding of the web development lifecycle, front-end technologies (HTML, CSS, JavaScript), and system integration concepts
Ability to effectively manage multiple priorities, adapt to changing requirements, and thrive in a fast-paced environment
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical or business field
Preferred
Relevant industry certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), Project Management Professional (PMP), or Certified Business Analysis Professional (CBAP) are highly desirable
Prior experience in a client-facing role or working with diverse global teams is a plus
Benefits
Medical, dental and vision insurance
Life insurance
Disability
Paid time off
401(k)
And more!
Company
Blue Acorn iCi
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.
201-500 employees
H1B Sponsorship
Blue Acorn iCi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (4)
2022 (5)
Funding
Current Stage
Growth StageLeadership Team
Chris G.
Chief Executive Officer
Judy Geaslen
Chief Financial Officer
Company data provided by crunchbase