Alpine Home Air · 13 hours ago
Warehouse Operations & Quality Manager
Kentucky, WV
Full-time
Onsite
Mid, Senior Level
3+ years expAlpine Home Air is a pioneer in providing intelligent and energy-efficient HVAC solutions to homeowners. They are seeking a Warehouse Operations & Quality Manager to lead daily execution at their primary fulfillment center outside Louisville, KY, ensuring high-quality execution of warehouse operations and enforcing standards.
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Responsibilities
Own daily performance across receiving, inventory, picking, packing, shipping, and exceptions
Maintain continuous floor presence and immediate correction of deviations
Execute daily labor plans and adjust in real time
Ensure cycle counts, inventory accuracy, and FIFO discipline are followed
Enforce strict adherence to Standard Operating Procedures (SOPs)
Lead incoming and outbound quality inspections
Identify defects, damages, and process failures
Implement corrective and preventive actions (CAPA)
Ensure packaging, pallet builds, and shipment quality meet exacting standards
Conduct daily and weekly audits of all warehouse processes
Perform root cause analysis on errors, damages, inventory discrepancies, and missed SLAs
Implement solutions and verify effectiveness
Prevent recurrence through training or process updates
Lead daily startup meetings with managers and staff
Deliver weekly SOP and quality training
Ensure managers enforce standards consistently
Support onboarding, cross-training, and performance management
Maintain clear documentation for accountability and discipline
Ensure accuracy and completion of all WMS / IMS transactions
Monitor operational KPIs related to quality, labor efficiency, throughput, and inventory
Produce actionable reports for leadership
Identify and close gaps between system data and physical execution
Qualification
Required
3+ years of warehouse or operations leadership experience
Proven success managing managers and hourly teams
Strong background in SOP enforcement and quality control
Experience in KPI-driven, high-volume fulfillment environments
Comfortable enforcing standards without ambiguity
Working knowledge of WMS / IMS / TMS systems
Benefits
Group health insurance plus health savings account
401k
Paid time off
Paid holidays
Life insurance
Short-term disability
Paid educational and professional development training
Company
Alpine Home Air
Founded in 2002, Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners in a way that: * Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country’s dependency on fossil fuels and to slow global warming; * Provides a shopping experience for customers that’s so easy it’s almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and * Prioritizes a harmonious win for all parties mutually: customers, team members, company and the environment.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase