Crossover · 23 hours ago
Head of Talent Operations (Remote) - $200,000/year USD
United States
Full-time
Remote
Senior Level
$200K/yr - $200K/yr
5+ years expCrossover is a pioneer of the remote work model, specializing in full-time, long-term remote jobs. The Head of Talent Operations is responsible for architecting and managing systems that deliver high-quality talent efficiently, collaborating with senior stakeholders, and leveraging AI tools to enhance operational processes.
Information Technology & Services
Responsibilities
Architecting and refining end-to-end systems that transform unclear requirements into consistent, high-quality results
Collaborating directly with senior stakeholders to identify true constraints, make trade-offs explicit, and establish shared definitions of success
Applying AI tools daily to create, validate, analyze, and iterate on system elements, then layering in human judgment and quality oversight
Taking full ownership of your initiatives from concept through delivery, measurement, and ongoing refinement — no hand-offs, no shared accountability
Detecting patterns, diagnosing underlying causes, and strengthening the system using performance data and field feedback
Design, own, and iteratively improve the systems responsible for delivering high-quality talent on schedule and into roles where they perform and remain long-term
Qualification
Required
5+ years of professional experience in business operations, talent operations, people operations, program management, or a comparable systems-intensive role
Demonstrated experience hiring for your own team or function, with direct accountability for hiring metrics (e.g., time-to-fill, candidate quality, retention)
Proven hands-on experience designing and deploying operational systems from start to finish, not solely maintaining existing ones
Experience developing organizational and operational artifacts including role specifications, org structures, career ladders, RACIs, process workflows, or decision frameworks
Strong written communication skills: has authored SOPs, process documentation, or post-mortem analyses actively used by others
Functional knowledge of U.S. hiring practices and employment regulations, including compliance requirements
Ability to engage effectively with senior leaders in the absence of formal authority
Active, daily use of AI in operational contexts, with awareness of quality considerations and trade-offs
Availability to work at least four hours overlapping with U.S. business hours on weekdays
Preferred
Experience iterating a system across multiple cycles informed by performance metrics and retention outcomes
Familiarity with low-code platforms, workflow automation tools, or agentic AI systems
Experience designing dashboards or data visualizations tailored for executive stakeholders
Professional background in high-growth, high-accountability, or private-equity-backed organizations
Company
Crossover
Crossover is a global recruitment company, founded in 2014.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Weinert
COO
Recent News
2025-04-12
Geeky Gadgets
2025-01-24
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