Director, Solutions Consulting jobs in United States
cer-icon
Apply on Employer Site
company-logo

Nextiva · 6 days ago

Director, Solutions Consulting

positionScottsdale, AZ
timeFull-time
remoteOnsite
seniorityLead/Staff, Director/Executive
money$190K/yr - $290K/yr
date3+ years exp

Nextiva is a global leader in customer experience and team collaboration, seeking a Director of Solutions Consulting to lead a team of senior Solutions Consultants. This role involves guiding complex customer engagements and supporting sales and expansion cycles across their Unified Customer Experience platform, which includes UCaaS, CCaaS, and AI-driven capabilities.

Call CenterCloud ComputingEnterprise SoftwareSaaSSoftware
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Lead and develop a team of senior Solutions Consultants
Support complex sales and expansion cycles for strategic and BPO accounts
Act as an executive-level partner on high-visibility customer engagements
Guide customer conversations across UCaaS, CCaaS, CX, and AI use cases
Translate technical capabilities into clear business value for executives
Partner with Sales, Product, Service Delivery, and Customer Success
Operate effectively in a fast-changing, low-process environment

Qualification

B2B SaaS experienceUCaaS experienceCCaaS experienceCX platform experienceExecutive presenceCustomer-facing communicationComplex deal supportTeam leadershipCritical thinkingProblem-solvingCollaboration

Required

3+ years leading Solutions Consultants or Sales Engineers in B2B SaaS
Experience spanning UCaaS, CCaaS, and/or CX platforms
Strong executive presence and customer-facing communication skills
Experience supporting complex, multi-stakeholder deals
Comfort working across both new logo and expansion opportunities
Ability to thrive in ambiguity and lead through change
Required travel up to 25% of the time

Benefits

Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance 💼 - Life, disability, and supplemental indemnity plans
Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives
Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

Company

Nextiva

twittertwittertwitter
Glassdoor4.4
company-logo
Nextiva is a leading unified customer experience management company that helps businesses simplify and enhance their customer relationships.
dateFounded in 2008
location
Scottsdale, Arizona, USA
people-size1001-5000 employees
web-link
http://www.nextiva.com

H1B Sponsorship

Nextiva has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2023 (25)
2022 (23)
2021 (6)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$200M
Key Investors
Goldman Sachs Asset Management
2021-09-14Private Equity· $200M

Leadership Team

leader-logo
Tracy Conrad
Co-Founder and Chief Amazing Officer
linkedin
A
Anne Brennan
Chief Financial Officer
linkedin

Recent News

thecanadianpressnews.ca
Nextiva Publishes the Definitive CX Guide for the Agentic AI Era
2025-10-21
Business Wire
Enterprise Connect 2026 Unveils Futurist Heather E. McGowan as Keynote Speaker, New Summits on AI, CX & AV, and Open Call for Award Nominations
2025-10-17
Morningstar.com
Nextiva Honored by Goldman Sachs for Entrepreneurship
2025-10-15
Company data provided by crunchbase