Avetta · 15 hours ago
Implementation Project Manager (Portuguese/Spanish)
United States
Full-time
Remote
Mid Level
$95K/yr - $120K/yr
3+ years expAvetta is a company that connects leading organizations with qualified suppliers and vendors through its SaaS platform. The Implementation Project Manager is responsible for managing end-to-end implementation projects for Avetta's Worker Management product, serving as the primary contact for clients and ensuring successful project completion.
Enterprise SoftwareLogisticsSupply Chain Management
Responsibilities
Manage the end-to-end implementation of Worker Management (WM) for new clients and for existing client expansions
Lead and facilitate client kick-off meetings, setting expectations for scope, timelines, roles, and responsibilities
Ensure client configuration and business requirements documentation is accurate, complete, and formally approved, including successful completion of user acceptance testing (UAT)
Define, manage, and deliver against detailed project plans, adhering to internal processes and timelines to ensure client and Avetta expectations are met (including project goals, timelines, contractor onboarding, and client engagement)
Present and implement best-practice workflows, partnering with clients to align their internal processes with the Avetta platform
Actively engage in, monitor, and drive contractor/supplier onboarding activities, communicating progress, risks, and outcomes to internal and external stakeholders
Understand and advise on use-case scenarios involving standard versus non-standard configurations
Verify completion of internal testing for configurations and any developed functionality prior to client delivery
Serve as a subject matter expert (SME) on implementation processes, workflows, timelines, and best practices
Continuously analyze and improve implementation processes and procedures for both new and existing clients
Provide structured product feedback to Product Management, including client requirements, gaps, and enhancement opportunities
Collaborate directly with Product teams on system enhancements informed by client feedback and Worker Management product strategy
Maintain, update, and improve implementation-related project documentation and resources
Conduct occasional onsite client visits to better understand client operations, processes, and requirements to support discovery and solution design
Qualification
Required
Deep expertise in the Avetta platform
Strong working knowledge of worker management processes
Ability to lead complex implementations through effective project management, stakeholder engagement, and clear communication
Manage the end-to-end implementation of Worker Management (WM) for new clients and for existing client expansions
Lead and facilitate client kick-off meetings, setting expectations for scope, timelines, roles, and responsibilities
Ensure client configuration and business requirements documentation is accurate, complete, and formally approved, including successful completion of user acceptance testing (UAT)
Define, manage, and deliver against detailed project plans, adhering to internal processes and timelines to ensure client and Avetta expectations are met (including project goals, timelines, contractor onboarding, and client engagement)
Present and implement best-practice workflows, partnering with clients to align their internal processes with the Avetta platform
Actively engage in, monitor, and drive contractor/supplier onboarding activities, communicating progress, risks, and outcomes to internal and external stakeholders
Understand and advise on use-case scenarios involving standard versus non-standard configurations
Verify completion of internal testing for configurations and any developed functionality prior to client delivery
Serve as a subject matter expert (SME) on implementation processes, workflows, timelines, and best practices
Continuously analyze and improve implementation processes and procedures for both new and existing clients
Provide structured product feedback to Product Management, including client requirements, gaps, and enhancement opportunities
Collaborate directly with Product teams on system enhancements informed by client feedback and Worker Management product strategy
Maintain, update, and improve implementation-related project documentation and resources
Conduct occasional onsite client visits to better understand client operations, processes, and requirements to support discovery and solution design
Preferred
Fluency in Portuguese and Spanish with the ability to conduct professional verbal and written communication with clients and suppliers
Excellent communication skills — interpersonal, written, and public speaking
Strong customer service orientation with the ability to build trust and credibility with internal and external stakeholders
Highly organized with the ability to manage multiple clients and projects concurrently
Strong leadership skills and the ability to work effectively in a collaborative, team-based environment
Comfortable using technology and able to clearly explain technical concepts to non-technical audiences
Strong attention to detail, particularly when monitoring data and analyzing reports related to worker performance, client satisfaction, and user adoption
Proven ability to hold stakeholders accountable, manage deadlines, and navigate escalation processes
Strong organizational and time management skills with the ability to prioritize competing demands
Ability to analyze and improve job processes and protocols while anticipating and managing change in a fast-paced, global business environment
Ability to identify, engage, and manage necessary resources, including personnel and budget considerations
Ability to adapt communication style and shift discussion direction based on client feedback or changing circumstances
Demonstrated problem-solving skills with the ability to think creatively and efficiently
Benefits
Health, dental and vision insurance
401(k)
PTO
Company
Avetta
Avetta is a software company that offers a cloud-based platform for commercial marketplaces and supply chain risk management.
501-1000 employees
H1B Sponsorship
Avetta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2022 (3)
2021 (4)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Welsh Carson Anderson & StoweNorwest
2024-04-02Acquired
2019-02-14Private Equity
2018-03-21Private Equity
Leadership Team
Gretchen Eischen
Chief Market Officer
Recent News
Best ERP Software, Vendors, News and Reviews
2025-12-20
Company data provided by crunchbase