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Alive Hospice · 14 hours ago

Director of Quality and Education

Nashville, TN

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Alive Hospice is seeking a Director of Quality and Education to lead quality and education initiatives that significantly impact healthcare in Middle Tennessee. The role involves overseeing the organization’s Quality Assessment and Performance Improvement (QAPI) program, ensuring compliance with regulations, and fostering a culture of excellence through education and training initiatives.

Health CareHospital

Responsibilities

Lead the organization’s QAPI program, including planning, implementation, monitoring, and reporting

Ensure compliance with all applicable regulations and accreditation standards (CMS, OIG, TJC, HIPAA, state/federal)

Direct regulatory readiness, audits, corrective action plans, and survey follow-up

Facilitate Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), and other performance improvement activities

Oversee service recovery monitoring, infection prevention practices, and family satisfaction survey processes

Partner with IT leadership to optimize data systems supporting quality reporting and outcomes measurement

Design, implement, and oversee onboarding, continuing education, and professional development programs

Ensure educational programs meet accreditation requirements for continuing education credits

Expand the reach and reputation of Alive through innovative training strategies and community education

Provide direct teaching, presentations, and mentorship as appropriate

Assess training needs organization-wide and develop regulatory compliance education tools and resources

Partner with executive leadership to set strategic goals for quality and education

Support a culture of compliance, continuous learning, and interdisciplinary collaboration

Develop productive relationships with internal teams, regulators, accrediting bodies, and external educational partners

Other duties as assigned

Qualification

Quality AssessmentPerformance ImprovementRegulatory complianceHealthcare leadershipCPHQ certificationCurriculum developmentInterdisciplinary collaborationCommunity educationMentorship