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Rochester Regional Health · 11 hours ago

Quality Specialist

Rochester, NY

Full-time

Onsite

Mid Level

$75K/yr - $110K/yr

3+ years exp

Rochester Regional Health is dedicated to ensuring the highest standards of patient care and safety. The Quality Specialist will drive performance improvement initiatives, analyze data, and collaborate with stakeholders to enhance patient outcomes and quality performance.

Health CareHospitalMedicalPrimary and Urgent CareWellness

Responsibilities

Collaborate with clinical and operational leaders to identify, design, implement, and evaluate quality improvement projects and initiatives to enhance patient outcomes and clinical processes

Facilitate agenda planning and coordination at quality committees

Liaise with leadership to facilitate standard updates on key quality and safety initiatives from the system

Lead quality improvement teams using improvement science and provide guidance in identifying areas of improvement

Represent aligned areas quality and safety matters to regional and system quality meetings as appropriate

Partner closely with aligned area leadership to ensure progress on key quality performance improvement projects

Participate and collaborate with performance improvement teams

Provide recommendations to senior leadership on quality related metrics and activities

Partner with operational and clinical leadership to develop and maintain key performance indicators (KPIs) and metrics to track the quality and performance of aligned business areas

Regularly utilize statistical and analytical tools to analyze quality data and provide reports that identify trends and areas for improvement

Performs data obtainment and collaborates on accurate data analysis

Use data-driven insights to recommend and areas for improvement

Produce comprehensive visuals, reports and present findings to relevant stakeholders

Liaisons with leadership on monitoring metrics for externally reported quality programs for the business area (Leapfrog, CMS Stars, CMS P4P, Excellus HPIP, QAPSPI goals, PCMH, etc.)

Monitors and report on the business areas progress in achieving quality-related goals, identify areas where the business is excelling and where improvements are needed

Partner with leadership to ensure activities comply with regulatory standards

Lead quality coordination for regulatory visit compliance, quality standards, and preparations for audits and surveys

Partner with operational leaders to ensure measures align with designations to enhance outcomes

Liaison with system regulatory and quality colleagues on ensuring appropriate internal audit planning and completion

Stays up-to-date with updates to regulations and requirements relevant to quality

Collaborate with system resources on facilitation and delivery of key training programs

Stay updated on the latest advancements and trends in healthcare quality and performance improvement

Qualification

Data analysisQuality improvement methodologiesQuality certificationMicrosoft ExcelMicrosoft PowerPointCommunication skillsInterpersonal skillsProject managementLeadership skillsOrganizational skills

Required

Bachelor's degree in healthcare management, nursing, or a related field

Minimum of 3 years of experience in healthcare, quality improvement, or a related field

For those with a BSN; valid NYS Registered Nurse License is required

Certification in quality improvement, safety, clinical risk management or equivalent (e.g., Certified Professional in Healthcare Quality – CPHQ, Lean, Certified Professional in Patient Safety - CPPS) required or must be obtained within three years of hire

Excellent data analysis and interpretation skills with proficiency in supportive tools

Knowledge of regulations, standards, and performance improvement methodologies

Excellent communication, interpersonal, and project management skills

Ability to work collaboratively and adapt to changing healthcare environments

High level of meeting management, computer, teaching and training, organization and time management, High level of leadership/facilitation skills

High level of analytical ability necessary to identify and illustrate relationships among activities, recommend courses of action based on making choices among alternative and design recommended

High level of proficiency with Microsoft Excel and PowerPoint

Detail-oriented with a focus on continuous improvement

Be available to be on-site as needed