KVC Health Systems · 12 hours ago
Technical Support Analyst
Olathe, KS
Full-time
Hybrid
Entry Level
$45K/yr - $60K/yr
1+ years expKVC Health Systems is seeking a Technical Support Analyst (Tier 2) to support their technology initiatives. This role involves advanced troubleshooting and providing hands-on support to ensure teams remain productive and connected across various locations.
Child CareHealth CareNon Profit
Responsibilities
Serve as the primary technical contact for your base region and provide remote support agency-wide
Troubleshoot and resolve complex hardware, software, and network issues
Support Microsoft 365, Exchange, Active Directory, Cisco Meraki, SharePoint, and OneDrive
Document issues clearly and follow internal escalation and resolution processes
Perform onsite field support, regular maintenance, and on-call coverage as needed
Assist with IT projects across multiple locations
Adapt to changing priorities while maintaining strong service levels
Qualification
Required
High School Diploma or GED
1–3 years of experience in a business or professional environment
Valid driver's license, auto insurance, and ability to meet KVC driving requirements
At least 21 years of age
Preferred
Associate degree or higher
Experience supporting Microsoft 365, Exchange, Active Directory, Cisco Meraki, SharePoint, and OneDrive
Willingness to travel and work across multiple locations
Company
KVC Health Systems
KVC Health Systems is nonprofit child welfare and healthcare organization.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.72MKey Investors
Kentucky Opioid Abatement Advisory CommissionKansas Department of Commerce
2023-10-02Grant· $0.4M
2023-06-20Grant· $0.32M
Leadership Team
Jason Hooper
President and CEO
Sherri Lohe
Chief Financial Officer
Recent News
2025-12-09
2025-10-31
Seattle TechFlash
2025-07-14
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