Hospice & Palliative Care Buffalo ยท 22 hours ago
Systems Engineer
Cheektowaga,NY,US
Full-time
Onsite
Mid Level
$85K/yr - $95K/yr
3+ years expHospice & Palliative Care Buffalo is seeking a Systems Engineer to manage the planning, deployment, implementation, and administration of systems and technical processes. The role involves collaborating with IT and cross-functional teams to ensure reliable IT operations while evaluating infrastructure solutions and maintaining compliance with security standards.
Health CareHospitalNursing and Residential Care
Responsibilities
Plans and coordinates new systems and platforms' deployment processes, and schedules sequence
Ensures software and hardware systems are configured, fully deployed, and functioning as intended
Responsible for analysis, acquisition, implementation, installation, and maintenance of new enterprise solutions. (Servers, Storage, Virtualization)
Documents processes, procedures, and system configurations in alignment with IT governance practices
Provides Tier II/III escalation support for complex technical issues and assists the help desk as needed
Acts as a technical liaison with external vendors and service providers for system-related projects or escalations
Manages the design, and implementation of mobile device management system (MDM) policies, profiles, applications, and configurations, including Security and Compliance, supporting various clinical, corporate, and executive Android and iOS-based smartphones and tablets
Develops, implements, and maintains security baselines, patch management, and vulnerability remediation practices
Design and implement a process for OS deployment and maintenance
Manages company-wide application update repository for all organization workstations
Collaborate with the team to maintain IT Systems including but not limited to tablets, laptops, desktops, servers, and other hardware devices including servers, AV equipment, phones, etc
Acts as a liaison on behalf of the organization with external technology vendors
Demonstrates the ability to apply technology in an enterprise environment
Exhibits strong communication skills within the IT Department and with other departments and at all levels
Qualification
Required
Valid Driver's License, free of serious violations, and vehicle required for use when on duty
3-5 years of experience as a Systems Engineer, Systems Administrator, or in a similar infrastructure role
3-5 years' experience with an enterprise-wide imaging solution; Microsoft SCCM or Microsoft Deployment Toolkit (MDT)
3+ years of experience managing Windows Server environments and Active Directory, Entra
Hands-on experience with Microsoft 365 and Azure cloud administration
Experience with virtualization (VMware/Hyper-V), backup/recovery (Veeam), and disaster recovery planning
Familiarity with IT security practices, identity management, and compliance frameworks
Experience with Managing O365 e-mail and Microsoft Exchange Hybrid environments
Possess critical thinking skills, proficiency in organizing resources and establishing priorities, and strong interpersonal and communication skills
Ability to prioritize and manage multiple projects while minimizing downtime for clinical operations
Excellent interpersonal communication skills and written communication skills
Excellent analytical and decision-making skills
Ability to work collaboratively in a team environment and support mission-driven care delivery
Must be able to handle diverse work problems daily with the ability to resolve problems and handle conflict as part of a team
Knowledge and understanding of TCP/IP, DNS, DHCP, firewalls, virtualization, Active Directory, and Group Policy
Provides timely, appropriate, and knowledgeable responses to partners; creates a stress-free atmosphere for users to ask questions and share concerns
Friendly enthusiastic self-starter and effective collaborator
Understanding of IT security practices, patch management, and vulnerability mitigation
Commitment to confidentiality, integrity, and compliance with corporate standards
Knowledge of proper change management process and project management
Preferred
Bachelor's degree in computer science (or related field)
ITIL Foundation Certification
MCSA/MCSE
Security+
Experience in a healthcare IT or regulated environment
3-5 years of administrative experience working with a mobile device management (MDM) platform
Benefits
Employer 401k contribution regardless of employee participation, and match on employee contributions there after
Health Insurance with vision component copayment plan, or high deductible plan (FT status)
HSA with high deductible health plan twice annual Employer contribution (FT status)
Dental Insurance (FT status)
Flexible Spending Account (FT status)
Paid Time Off PTO & NYS Sick Leave
Tuition Assistance Program
And Much More!
Company
Hospice & Palliative Care Buffalo
Hospice & Palliative Care Buffalo provides care, support advocacy, and education for who facing serious illness and loss.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cary Sisti MS, ANP-BC, ACHPN
Chief Clinical Operations Officer
Roseann McAnulty
Chief Operations Officer
Company data provided by crunchbase