Spectrum · 1 week ago
Vertical Account Manager, Healthcare, Spectrum Business
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
5+ years expSpectrum is a leading provider of communication and entertainment products, and they are seeking a Vertical Account Manager, Healthcare to manage relationships with healthcare clients. The role involves ensuring client satisfaction, meeting revenue goals, and identifying new sales opportunities within assigned accounts.
Digital EntertainmentInternetTelecommunications
No H1B
Responsibilities
Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention
Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts
Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business
Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards
Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed
Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary
Stay informed about service pricing, processes and promotions by completing required training sessions
Attend sales meetings and training programs to enhance knowledge and skills
Qualification
Required
High school diploma or equivalent from an accredited organization (GED)
Account management experience in healthcare or related field
Read, write, speak and understand English
Thorough understanding of HIPAA and compliance requirements
Proven ability to meet a $3,000 monthly revenue quota
Experience managing around 300 named accounts as an account manager
Proficiency with ICOMS/CSG or other billing systems
Strong verbal, written and interpersonal communication skills
Ability to travel up to 30 percent of the time to assigned territories
Valid and active State driver's license with safe driving record
Preferred
Bachelor's degree in a business-related field or equivalent combination of education, training and experience
5+ years of strategic account sales or account management experience
5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)
5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management
Experience as a successful internal “hunter” in sales or telesales
Salesforce proficiency
Aptitude for learning Spectrum's product suite
Industry knowledge and strong attitude
Proficiency in Microsoft Word, Excel and PowerPoint
Benefits
Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Dinesh Jain
Chief Operating Officer
Ken Guiberson
Group Vice President, Digital Self-Service
Recent News
2026-01-20
2026-01-06
Sports Business Journal
2025-11-08
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