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AMD · 8 hours ago

Principal Solutions Engineering - AI Server/Rack Infrastructure

Santa Clara, CA

Full-time

Onsite

Lead/Staff

AMD is a company focused on building innovative products that enhance computing experiences, and they are seeking a Principal Member of Technical Staff to support system design and customer engagement for AI solutions. The role involves leading technical efforts, ensuring optimal system architecture, and driving customer success through hands-on engineering and mentorship.

AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor

Growth Opportunities

No H1B

Responsibilities

System Architecture & Design Support

Solution Optimization: Partner deeply with customers to architect and optimize Rack-Scale AI solution deployments using AMD Instinct GPUs

Design Reviews: Provide support of design reviews for customer platform/rack designs; proactively flag areas for modification to improve quality, performance and competitive advantage

Bring-Up, Debug & Validation

Documentation & Best Practices: Deliver comprehensive technical documentation, best practices, and reference architectures to streamline the adoption and deployment of AMD AI platforms

Hands-on Engineering: Drive hands-on rack, platform, and component-level debug and validation. This includes complex stress testing, issue reproductions, and deep-dive root cause analysis

Issue Resolution: Lead customer issue resolution efforts, gathering diagnostics, managing critical escalations, and driving long-term process improvements to ensure customer success

System Firmware Debug & Deployment: Lead debug efforts for system firmware (BIOS, BMC) during initial bring-up and large-scale deployment phases. Ensure seamless integration between hardware, firmware, and software stacks, and resolve interaction issues in customer environments

End-Customer Debug & Sustaining: Own the technical support interface for end customers, provide high-level engineering for deployed fleets

Cross-Functional Alignment: Represent debug progress, technical insights, and status with clarity and impact at the leadership level, ensuring alignment and accountability across cross-functional teams

Roadmap Influence: Provide regular, detailed technical feedback from the field to directly influence AMD’s software and hardware roadmaps

Drive future product architecture decisions by leveraging unique insights gained from deep customer execution engagement

Build a culture of ownership, accountability, and technical excellence within the team, while actively mentoring senior engineers and emerging technical leaders