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Relocity, Inc. · 2 days ago

Relocation Consultant (Part-Time) - South Bay

San Jose, CA

Part-time

Hybrid

Mid, Senior Level

$30.66/hr - $33.15/hr

5+ years exp

Relocity, Inc. is reimagining the global mobility experience by providing innovative mobility software solutions and high-touch destination services. As a Part-Time Relocation Consultant, you will guide clients and their employees through the relocation process, offering personalized support and logistical assistance to ensure a smooth transition to their new city.

HospitalityMobile AppsReal EstateSoftware

No H1B

Responsibilities

Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process

Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions

Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences

Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition

Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues

Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports

Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities

Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates

Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience

Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups

Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner

Qualification

Local market expertiseProject managementInterpersonal skillsTechnology proficiencyCustomer serviceAdditional languagesFluency in EnglishProblem-solvingCommunication skillsTime managementFlexibilityTeam collaboration

Required

Must have the legal right to work in the United States

Must have at least 5 years of residency in the South Bay, with extensive knowledge of the local rental market, education system, and local registration processes

Demonstrated ability to communicate and collaborate effectively with senior executives and high-profile clients

Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver's license, as the role involves driving clients for area tours and rental searches

Applicants should have the flexibility to dedicate at least 20 hours per week to this role without the demands of full-time employment elsewhere

Must be flexible and available to work weekends

Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities

Must be self-motivated, with the ability to work independently and manage time effectively

Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems

Must have a laptop, smartphone, and reliable internet connection

Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of an organization

Must be fluent in English

Preferred

Prior personal relocation or moving assistance experience is preferred, but not required

Bachelor or Associate's degree (or equivalent) preferred

Proficiency in any additional languages such as Korean, German, Hebrew, etc. is a plus and NOT required

Company

Relocity, Inc.

Glassdoor2.4

Relocity is the leading technology platform for global talent mobility—built to streamline every type of move, from lump sum to executive relocations.

Founded in 2016

Los Angeles, California, USA

201-500 employees