Aceolution · 8 hours ago
Engagement Delivery Lead
DC-Baltimore Area
Full-time
Onsite
Senior LevelAceolution is seeking an Engagement Delivery Lead who will be responsible for driving growth and managing client relationships. The role involves leading operational teams, developing business strategies, and ensuring high levels of client satisfaction.
ConsultingInformation Technology
Hiring Manager
Sachin Deashen
Responsibilities
Should be able to identify and create metrics for measurement and provide scope of opportunities on DC and other areas on best practices and how can we scale the program
Customer advocate for launching and recommending launch and output-based model
String leader who could set objectives and recreate the structure best required for AR Program
Team Management and experience in handling product area / program managers
String communication and leading by example
Manage day-to-day Account Management activities, including strategic planning, development and implementation of appropriate business operations
Establish and maintain professional executive business relations with clients, distributors and vendors and to ensure a high level of service and client satisfaction
Oversee the implementation of effective business practices and ensure operational excellence at all levels to further enhance client satisfaction and advocacy
Work directly with the Service Delivery teams and other key leaders in driving new revenues and increasing growth within existing accounts
Develop strategic and tactical goals and objectives, review revenues and costs, and coordinate operations throughout accounts
Support key initiatives/partnerships designed to advance business goals
Work with senior management, client representatives, and other resources to administer effective strategies, solutions, and policies consistent with established Company-wide goals and initiatives
Serve as the company’s primary point-of-contact for client relations and satisfaction, deliver on client expectations; ensure effective account management, employee performance and productivity
Qualification
Required
Should be able to identify and create metrics for measurement and provide scope of opportunities on DC and other areas on best practices and how can we scale the program
Customer advocate for launching and recommending launch and output-based model
Strong leader who could set objectives and recreate the structure best required for AR Program
Team Management and experience in handling product area / program managers
Strong communication and leading by example
Manage day-to-day Account Management activities, including strategic planning, development and implementation of appropriate business operations
Establish and maintain professional executive business relations with clients, distributors and vendors and to ensure a high level of service and client satisfaction
Oversee the implementation of effective business practices and ensure operational excellence at all levels to further enhance client satisfaction and advocacy
Work directly with the Service Delivery teams and other key leaders in driving new revenues and increasing growth within existing accounts
Develop strategic and tactical goals and objectives, review revenues and costs, and coordinate operations throughout accounts
Support key initiatives/partnerships designed to advance business goals
Work with senior management, client representatives, and other resources to administer effective strategies, solutions, and policies consistent with established Company-wide goals and initiatives
Serve as the company's primary point-of-contact for client relations and satisfaction, deliver on client expectations; ensure effective account management, employee performance and productivity
Company
Aceolution
Aceolution provides IT, media and consultancy services.
Founded in 2012
1001-5000 employees
H1B Sponsorship
Aceolution has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase