Lawley · 2 days ago
Personal Insurance Claims Consultant
Buffalo, NY
Full-time
Hybrid
Mid Level
$44K/yr - $73K/yr
3+ years expLawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. They are seeking a Personal Insurance Claims Consultant to act as a liaison between the agency, carriers, and clients, while managing claims and ensuring effective relationships.
ConsultingEmployee BenefitsInsurance
Responsibilities
Act as a liaison between the agency, carriers and clients to maintain effective working relationships
First report of claims, extend full courtesy and help to clients and third-party claimants
Review coverage denials to determine the exclusions are appropriate and negotiate favorable resolutions with the carrier and the client
Reviewing accounts for adequate coverage and recommending appropriate coverage to account manager
Conduct open claim review and follow up on open claim diaries to insure proper handling or settlement
Expand and grow in your role when supporting miscellaneous duties as requested
Qualification
Required
At least three years of experience in a similar or related position
Relevant knowledge of personal lines claims adjustment and evaluation process
Microsoft Office experience and skills are a must
Ability to work well independently and on a team
Positive attitude, even in a fast-paced environment
A passion to make customers and coworkers feel important and valued
Capability to work quickly and efficiently
Methodical, yet swift decision-making skills
Precise verbal and written communication skills, even under time constraints
Preferred
EPIC experience preferred
Property/Casualty license and/or claims-related designation preferred
Open to continuing education, Associate degree or higher preferred
Benefits
Expansive Benefits (Medical, Dental, Vision—and SO many more)
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day
Company 401K contribution received starting Day 1 (for participants 21+ years old)
Educational support, career development, and growth opportunities
Job Security (we’ve never had a lay-off, even during the pandemic)
Flexibility, including hybrid schedules
Unlimited Volunteer Time Off opportunities
Company
Lawley
A privately-owned, independent regional insurance firm .
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pritzker Private Capital
2023-10-23Private Equity
Leadership Team
Beth Bauman, MBA CPA CGMA
Co-CFO
Bill Fritts
Managing Branch Partner
Recent News
Rochester Business Journal
2025-11-20
Rochester Business Journal
2025-10-17
2024-04-08
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