Tokio Marine HCC · 1 day ago
Customer Relations Representative
Carmel, IN
Full-time
Hybrid
Entry Level
$20/hr - $20/hr
2+ years expWorldTrips, a member of the Tokio Marine HCC group, is a global leader in specialty travel medical and trip protection insurance. The Customer Relations Representative will serve as the first point of contact for customer inquiries, addressing benefits, claims, and service concerns to provide exceptional support to travel and medical insurance customers.
CommercialFinancial ServicesInsurance
Responsibilities
Resolves incoming call and email inquiries for provider referrals, claim filing, claims status information, verification of benefits/eligibility, and pre-notification
Fulfill requests for claim forms and applications for clients
Resolve product or service problems by identifying areas of concern and expediting correction or adjustment and following up to ensure resolution when needed
Qualification
Required
High School degree/GED
Two years of Customer Service Experience
Strong verbal and written communication skills
Dependable
Benefits
Free snacks and beverages
No Weekends
Full benefits (Medical, Dental, Vision, 401k)
Casual dress environment
Company-paid holidays plus 20 PTO days
Company
Tokio Marine HCC
Tokio Marine HCC focuses on what matters most; our people.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Rivera
Chief Executive Officer and Chief Operating Officer
Chris Skarinka
President of the Public Risk Group
Recent News
MarketScreener
2025-12-19
2025-12-09
2025-12-08
Company data provided by crunchbase