Adobe · 3 months ago
Director, Customer Growth Initiatives
San Francisco
Full-time
Onsite
Director/Executive
$177K/yr - $323K/yr
10+ years expAdobe is a company focused on changing the world through digital experiences. The Director, Customer Growth Initiatives will engage with customers and internal teams to develop and execute communication strategies that enhance customer insights and drive business growth within the Americas Enterprise field sales teams.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Engage with customers, internal teams and executive leadership to aggregate, synthesize, and strategically communicate insights from Adobe’s priority customers across the extended Digital Experience network
Developing and executing a communication strategy around our customer growth initiatives
Increase the speed and consistency by which field insights are captured and communicated across the Americas DX organization
Drive initiatives to better understand DX customers’ priorities and identify the findings needed to ensure Adobe captures the highest customer wallet share
Discern key customer patterns and trends; developing strategic and actionable points of view to amplify across the organization and enable speed of execution
Fostering cohesion and driving strategic initiatives forward
Helping our DX field sales gain customer insights and move with increased pace and knowledge as Adobe’s new generative services are introduced
Work closely with the GM/VP Americas Enterprise, Sr. Director of Americas Sales Operations, and Sales leaders in the United States, Latin America, and the Public Sector to ensure a clear understanding of Adobe’s DX strategy and team initiatives
Ensure consistent and timely customer information flow across the organization
Create a series of targeted Americas Enterprise DX initiatives, with the goal to better understand and communicate our customers’ priorities while arming sales leaders more efficiently and effectively with real time customer feedback
Qualification
Required
Bachelor's degree in Business, Operations, Finance or related field
10+ years' work experience in program management, process management, process improvement or equivalent experience
5+ experience in sales execution or sales operations
5+ years of experience in communications, including stakeholder engagement, cross-functional collaboration, and executive-level messaging
Benefits
Annual Incentive Plan (AIP)
New hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
2026-01-22
Company data provided by crunchbase