Apply on Employer Site

San Diego State University · 16 hours ago

Administrative Support Coordinator I

SD Metro Area

Full-time

Hybrid

New Grad, Entry Level

$4,047/mo - $5,896/mo

San Diego State University is seeking an Administrative Support Coordinator I for Enrollment Services. This role involves supporting the processing of academic records and coordinating paperless workflows to ensure accurate and timely processing of student records.

EducationSustainabilityUniversities

No H1B

Responsibilities

Coordinate and process incoming domestic and international transcripts using EDI, OCR, scanning, and paperless workflow technologies

Review, analyze, and reconcile academic record data, correcting errors and resolving discrepancies across student information, degree audit, and content management systems

Monitor and troubleshoot OCR and EDI processes, research issues, and maintain workflow accuracy and efficiency

Design and update OCR templates, review job reports, and support continuous improvement of transcript processing workflows

Communicate with staff and students regarding transcript submission, electronic transmission, and record processing status

Qualification

Electronic Data Interchange (EDI)Optical Character Recognition (OCR)Document management technologiesMicrosoft OfficeGoogle WorkspaceData entryStudent information systemBusiness writingAttention to detailCommunication skills

Required

Fully functional knowledge of and skill in standard office procedures and practices

Ability to understand and operate in a variety of organizational structures

Thorough knowledge of English grammar, spelling, and punctuation

Ability to clearly communicate orally and in writing

Knowledge of business mathematics beyond basic arithmetic (may be required for some positions)

Ability to use and quickly learn new office support technology systems and software packages

Proficiency using Microsoft Office and Google Workspace

Proficiency in using personal computers and web browser functionality

Experience with document reviews in a high-volume environment

Experience in data entry and updating database records

Experience coordinating administrative support functions for a group

Experience reviewing educational transcripts

Experience using a student information system

Experience using imaging software and scanning equipment

Experience utilizing database reports

Business writing experience

Benefits

Generous Time Off: 15 paid holidays, vacation, and sick leave.

Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.

Health Coverage: Medical, dental, and vision options at low or no cost.

Education Support: CSU tuition fee waiver for employees and eligible dependents.

Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.

Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.