Mitsubishi Power Americas · 1 week ago
Director of Quality Assurance
Lake Mary, FL
Full-time
Onsite
Director/Executive
10+ years expMitsubishi Power Americas is dedicated to redefining power generation for a sustainable future. The Director of Quality Assurance will oversee all quality assurance processes, ensuring products meet required quality standards while leading continuous improvement initiatives and fostering strong relationships with stakeholders.
ComputerEnergy
Responsibilities
Demonstrates our core competencies: Action oriented, change champion, customer-focused, developing self & others, and ownership
Develop, implement, and manage QMS to ensure product and service quality
Maintain and improve quality standards, policies, and procedures aligned with organizational strategy
Oversee quality control processes to ensure products and services meet quality standards
Conduct regular audits and inspections to identify and address quality issues
Establish and monitor quality KPIs in collaboration with business partners
Ensure compliance with industry standards, regulations, and company policies
Coordinate with regulatory bodies and external auditors as required
Lead and implement continuous improvement initiatives and best practices to enhance quality and operational efficiency
Implement best practices to reduce defects, improve processes, and increase customer satisfaction
Identify and mitigate quality-related risks to ensure product reliability and safety
Monitor customer feedback and complaints to identify and address quality issues; implement initiatives to improve customer satisfaction and loyalty
Build and maintain strong relationships with internal teams and stakeholders
Develop and deliver training programs to enhance quality awareness and skills within the NGS organization
Ensure the QA team is up to date with latest industry standards and best practices
Lead and mentor the quality assurance team, fostering a culture of high performance and professional development
Qualification
Required
Bachelor's degree in quality assurance, engineering, or a related technical discipline
Minimum 10 years' experience in quality assurance and continuous improvement within relevant industries (e.g., Power Generation, EPC projects, construction, manufacturing)
At least 7 years' experience in a leadership or management capacity
Deep expertise in quality assurance and control processes, systems, and standards
Knowledge of industry specific quality regulations and best practices
Ability to develop and implement strategic quality plans with business objectives and provide recommendations to senior management
Strong leadership and management skills; ability to inspire and lead a high-performance quality assurance team
Experience in managing cross-functional teams and cross-collaboration with other senior executives and stakeholders at all levels
Strong analytical skills and the ability to interpret complex data and provide actionable insight and data driven decisions
Excellent problem-solving skills and a proactive approach to identifying and addressing quality challenges
Outstanding communication skills with the ability to effectively present quality information to stakeholders at all levels, both internally and externally
Strong interpersonal skills with the ability to engage, build and maintain relationships with internal and external partners
Proficiency in quality management software tools
Experience with data analytics, and business intelligence platforms
Expertise in QMS standards (ISO-9001 or equivalent) and audit processes
Ability to travel as required by the organization
Operational Efficiency (Audit Findings, Corrective Action Closure Rate, Inspection Efficiency)
Compliance & Regulatory Metrics (Compliance Rate, Regulatory Audit Outcomes)
Continuous Improvement Metrics (Number of Improvement Projects, Cost of Quality)
Customer Satisfaction Metrics (Customer Satisfaction Score, Net Promoter Score (NPS))
Preferred
Advanced degrees such as MBA preferred
Professional Certifications or Memberships such as Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), American Society for Quality (ASQ), etc., is a plus
Familiarity with Lean Six Sigma principles (Green Belt or Black Belt certification preferred)
Benefits
Medical
Dental
Vision
401K Matching
Excellent development programs and advancement opportunities.
Tuition reimbursement and on-the-job training.
Paid vacation, sick time, and holidays.
Great working environment and culture.
Employee Appreciation Programs and Event.
Company
Mitsubishi Power Americas
Mitsubishi Power Americas leads the industry in power generation and energy storage solutions.
1001-5000 employees
H1B Sponsorship
Mitsubishi Power Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (4)
2022 (9)
2021 (4)
Funding
Current Stage
Late StageLeadership Team
Bill Newsom
President and CEO Mitsubishi Power Americas
Song Wu
VP of Technology, Chief Technology Officer
Recent News
2025-12-15
2025-08-15
Company data provided by crunchbase