Best Point · 1 week ago
Office Manager
Best Point is seeking an Office Manager to lead their office support team and ensure efficient operations across multiple sites. The role involves managing customer service, supervising staff, and implementing procedures to enhance organizational effectiveness.
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Responsibilities
To manage customer service, procedure design, implementation and compliance to maximize effectiveness and efficiency of BBH programs
Ensure that all locations have adequate support staff coverage
To provide supervision and oversight to Program Support Staff
Hire, train and provide accountability to our team of Office Coordinators at various locations in Butler and Warren County, which requires strong leadership skills and growth-mindset management ability
Proactively identify process improvement needs as they apply to support staff, recommend, develop and implement procedures to improve organizational effectiveness and efficiency
Manage administrative Electronic Health Record data entry involving client financial and insurance information
Provide general support and customer service to clients
Ensure top performance of Office Coordinator team by allocating resources appropriately, coordinating activities to ensure maximum efficiency, providing adequate training, coaching and guidance, as well as evaluating and managing team member performance
Participate in execution of special projects, complete analysis and keep management informed of progress
Utilizes excellent communication and interpersonal skills, successfully establishes and maintains professional relationships and works effectively with all levels of management and employees
Active member of management team including participation in monthly management meetings
Abide by the Agency Policies and Procedures
Qualification
Required
Strong communicator, both in written and verbal communications
Growth-mindset to supervise teams and develop solutions
Good organizational, planning and follow-up skills
Travel between various offices on a consistent and regular basis
Minimum of 3 years of experience
In-depth knowledge of insurance with a focus on Medicaid and Medicare
Preferred
healthcare environment preferred
Experience with board funding preferred
Benefits
Health, dental, and vision insurance
Retirement plan
Tuition assistance
Paid time off and holidays
Company-issued iPhone and laptop
Mileage reimbursement
Company
Best Point
Best Point offers early childhood services, education, and behavioral health that transform the lives of helpless kids and their families.
Funding
Current Stage
Late StageTotal Funding
$1.3MKey Investors
bi3
2023-06-21Grant· $1.3M
Leadership Team
Recent News
2023-08-22
2023-06-29
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