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Stryker · 15 hours ago

Sales Education Training Manager - Mako

Phoenix, AZ

Full-time

Onsite

Senior Level

6+ years exp

Stryker is a leading company in medical devices, and they are seeking a Sales Education Training Manager for their Mako Smart Robotics products. The role involves designing and delivering training programs for sales representatives, managing training documentation, and collaborating with various teams to enhance educational content and course effectiveness.

BiotechnologyHealth CareLife ScienceMedicalMedical Device

Growth Opportunities

Responsibilities

Train new members of the Joint Replacement/Mako organizations, including competitive hires and new sales managers, through strategically designed and executed structured training courses

Lead and educate groups of approximately 30 sales reps with varying levels of industry experience at a given time (including sales associates, reps, competitive reps, and sales managers)

Align course objectives, content, and workshops to deliver on Marketing objectives and Salesforce needs

Identify surgeon consultants to strategically incorporate into training courses and build positive working relationships to enhance course content specific to identified needs

Lead and create training courses and workshops based on sound adult learning principles and identified business needs

Maintain and increase awareness of competitive offerings and incorporate into product and sales training programs as applicable

Partner with product managers to strategically incorporate new products, messaging, and content into programs and courses

Deliver effective facilitation, presentation, and coaching skills to course attendees throughout training courses; provide constructive feedback to sales managers

Perform training needs assessments in partnership with the Sales Education, Sales Leadership, and Marketing teams and create targeted training programs to meet identified business needs

Translate business needs into clinical training programs

Participate in key marketing platforms through partnership with the Sales Education and Marketing teams

Partner with Marketing to provide educational and adult learning expertise as well as voice of customer feedback (field perspective) for Marketing programs and projects

Evaluate program quality and partner with the Sales Education team and other business partners to continuously improve training courses

Model compliance throughout all activities and interactions

Maintain and track training documentation, ensuring records are complete for all sales school attendees

Qualification

Robotics experienceSales training experienceAdult learning principlesJoint Replacement experienceGroup facilitation skillsPresentation skillsBachelor’s degreeMedical device industryMako Robotics experienceTechnical training experienceProduct expertiseHuman anatomy knowledgeBiomechanics knowledge