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Crossover · 6 hours ago

Student Success Coach, Alpha Anywhere (Remote) - $60,000/year USD

United States

Full-time

Remote

New Grad, Entry Level

$60K/yr - $60K/yr

Crossover is a company focused on personalized academics and life skills through their Alpha Anywhere program. They are seeking a Student Success Coach to ensure the seamless operation of their 2-Hour Learning model by converting AI-generated performance metrics into actionable insights and conducting live coaching sessions to support student learning.

Information Technology & Services

Responsibilities

Creating highly precise Academic Data Reports that identify challenges and initiate solutions within a 48-hour timeframe

Conducting fast-turnaround intervention calls that eliminate obstacles and restore student motivation for upcoming work

Leading post-assessment coaching conversations to distinguish true knowledge deficits from simple mistakes and deliver clear action steps

Identifying enrollment irregularities or metric discrepancies immediately upon detection, protecting the reliability of all data

Collaborating with Parent Support and Academics leadership to enhance platforms, dashboards, and mastery benchmarks as the AI tutor advances

Qualification

Data analysisGoogle SheetsEmotional intelligenceCommunication skillsCoaching style

Required

Demonstrated ability working in data science or related role, education, EdTech, or a student-support role with both analytical and interpersonal components

Proficiency in Google Sheets data analysis (lookups, pivot tables, filtering…)

High emotional intelligence, strong communication skills and a kid-friendly coaching style