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SAP · 1 day ago

Sr UX Researcher

Palo Alto, CA

Full-time

Hybrid

Senior Level

$147K/yr - $306K/yr

5+ years exp

SAP is a global leader in enterprise application software, and they are seeking a Senior UX Researcher to join their team. In this role, you will collaborate with cross-functional teams to provide user insights that enhance user experience and satisfaction across SAP products.

AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop working relationships with product and design teams to gain an understanding of the product portfolio and existing end-to-end experience

Lead proactive research efforts to uncover opportunities for innovation and differentiation in the current customer experience

Work with product teams to shape insights into a narrative to explain where problems and opportunities in the experience are, and what collaborations across the business are needed to act

Collaborate with product and design leaders, as well as leaders across the business (e.g. professional services and customer support) to create strategies to improve the end-to-end customer experience

Qualification

User researchQualitative methodologiesQuantitative methodologiesData synthesisData storytellingProject managementB2B software experienceUser-centered designFluency in EnglishCommunication skills

Required

Advanced degree in a relevant HCI field

5+ years of experience in user research across product development lifecycle stages

Proficient in a wide variety of user research methods and able to mix and apply methods to answer research questions

Excellent communications skills; fluency in English is required

Strong data synthesis/analysis and data storytelling skills

Strong project management skills

Preferred

Experience with B2B software

Benefits

Constant learning

Skill growth

Great benefits

Flexible working models

Company

SAP

Glassdoor4.3

SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services.

Founded in 1972

Walldorf, Baden-Wurttemberg, DEU

10001+ employees

https://www.sap.com

H1B Sponsorship

SAP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (1)

2023 (3)

2022 (3)

2021 (3)

2020 (6)

Funding

Current Stage

Public Company

Total Funding

$1.3B

Key Investors

Elliott Management Corp.

2019-04-24Post Ipo Equity· $1.3B

2015-06-01Grant· $1.37M

1998-08-03IPO

Leadership Team

Christian Klein

CEO & Member of the Executive Board

Sandi de Souza

Chief Financial Officer

Recent News

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