Leadervest · 1 week ago
Head of Loan Servicing
New York, NY
Full-time
Hybrid
Director/Executive
15+ years expLeadervest is a growing and well-capitalized lending platform seeking a Head of Loan Servicing to lead its loan servicing, operations, and portfolio reporting function. This role involves overseeing a team responsible for the accuracy, performance, and reporting of a large loan portfolio while ensuring operational excellence and strong internal controls.
AdvertisingLead GenerationMarketingSocial Media Management
Hiring Manager
Ross Campbell
Responsibilities
Lead all servicing activities including payment processing, cash application, borrower maintenance, amendments, paydowns, and renewals
Oversee covenant tracking, borrower reporting, and ongoing account administration
Manage exceptions, escalations, and servicing-related risk issues
Ensure all servicing activity is accurate, timely, and well-documented
Own servicing data and portfolio reporting used by finance, capital markets, and senior leadership
Oversee production of delinquency, performance, collateral, and covenant reports
Partner with finance on investor reporting, reconciliations, and audit support
Ensure strong controls over data integrity and reporting accuracy
Lead and develop a team of loan administrators and financial analysts
Set clear performance expectations, KPIs, and service-level standards
Drive training, coaching, and professional development
Build a culture of accountability, precision, and continuous improvement
Establish and maintain servicing policies, procedures, and controls
Identify opportunities to improve workflows, automation, and reporting tools
Partner with technology teams on servicing systems and data integrations
Support portfolio growth while maintaining operational discipline
Qualification
Required
15+ years of experience in loan servicing, loan operations, and credit operations
Prior experience leading teams in a lending or financial services environment
Experience with commercial lending, private credit, asset-based lending, or specialty finance
Strong understanding of servicing workflows, loan documentation, and portfolio reporting
Advanced proficiency in Excel and reporting tools
Experience working in regulated, audit-driven environments
Benefits
Competitive compensation and benefits
Hybrid work model in New York City
Company
Leadervest
Leadervest believes purpose and innovation are the keys to a sustainable society. It offers services like marketing strategy and more.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase