Intercom · 14 hours ago
Sales Development Representative
San Francisco, CA
Full-time
Hybrid
New Grad, Entry Level
$37.22/hr - $46.51/hr
0+ years expIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Sales Development Representative, your role is to engage with prospects and customers to help them understand the value of Intercom and move them forward in the sales process.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Engaging with potential and current customers to assess mutual fit via Intercom Inbox, phone, email & Linkedin
Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers
Working closely with Account Executives to build pipeline and drive deals
Maintaining an up-to-date knowledge of our product and the value we can provide our customers
Working with cross-functional partners to continuously better our workflows
Engaging in team development and mentoring
Qualification
Required
Excellent written and verbal communication
Exceptional listening skills & the ability to take quick action on what you've learned
Strong organization and time management
Intellectual curiosity and problem solving
Collaborative and coachable
Highly motivated and self-driven
Preferred
Bachelor's Degree preferred
0-3 years of work experience (Sales and/ SaaS experience is a +)
Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite
Benefits
Comprehensive medical, dental, and vision coverage
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, Chairman, and Co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase