ESFM® USA · 19 hours ago
NIGHT ADMINISTRATIVE SUPERVISOR
Boston, MA
Full-time
Onsite
Mid Level
$70K/yr - $75K/yr
3+ years expESFM is the corporate facilities management division of Compass Group USA, and they are seeking a Night Administrative Supervisor to oversee evening operations. This role focuses on quality assurance and ensuring the workspace remains safe and compliant while maintaining high service levels during after-hours operations.
Facility ManagementProfessional ServicesService Industry
Responsibilities
Work onsite and available 11 PM - 7 AM
Provides a continued high standard of service and communication to maintain client base
Surveys existing accounts for new opportunities
Manipulates data as needed for internal business reviews/meetings
Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
Manages internal resources to problem solve for issues that have happened in the field
Serves as liaison between client and sector to ensure all relevant information is communicated
Performs other duties as assigned
Qualification
Required
3-5 years of relevant experience
Demonstrated ability to prepare, analyze, and present complex business reviews to Clients
Excellent interpersonal communication and negotiation skills, coupled with a strong customer service orientation
Demonstrated ability to use analytical and intuitive judgment and sound decision making
Strong problem-solving skills decision-making
Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel
Preferred
Bachelor's Degree preferred but not required
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
ESFM® USA
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase