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Virgin Hotels · 13 hours ago

Marketing Coordinator (full-time)

Dallas, Dallas, TX, US

Full-time

Onsite

Entry Level

1+ years exp

Virgin Hotels is dedicated to creating amazing experiences for guests and teammates alike. The Marketing Coordinator will assist the Director of Marketing in executing strategies to drive awareness and revenue goals for the hotel and its food and beverage outlets, while engaging with the community through social media and marketing initiatives.

HotelReservationsTravel

No H1B

Responsibilities

Assist Director of Marketing with ideation and execution of quarterly action plans for Rooms and Food & Beverage

Understand our brand, products and customers to ensure content meets the marketing strategy and reflects the brand

Assist in the day-to-day management of Hotel and Food & Beverage social media accounts, programs & Initiatives

Assist the Director of Marketing in creating social media content calendars, including topics and multimedia creation that encourages customer participation & community engagement within and outside the hotel

Support basic graphic design needs, including editing and creating menus, flyers, signage and other marketing collateral for Hotel and Food & Beverage outlets, ensuring all materials align with brand guidelines

Respond immediately to customer’s including general inquires, issues, and complaints across our non-branded social media channels such as Trip Advisor, Google, etc. in Virgin Hotels tone of voice

Facilitate weekly cross-functional and cross-departmental meetings in order to communicate all promotions and initiatives in a timely and professional manner. You will be responsible for their recording and distribution

Ensures consistent message, tone, voice and proper grammar and spelling across all content and communication created

Assist the Director of Marketing and Virgin Hotels brand PR agency in ideation and execution of traditional PR strategy

Work with the Director of Marketing in creating email marketing campaigns and maintaining database management of the CRM system

Maintain accurate and current tracking systems. Analyze and report, and assistant Director of Marketing with developing recommendations for optimizing strategies

Attend and contribute ideas in monthly Digital Media calls, weekly PR and Social media calls, and weekly F&B marketing meetings

Assist the Director of Marketing in reviewing digital and printed creative pieces and ensure they match brand guidelines

Qualification

Social media managementGraphic designMarketing strategyEmail marketingCRM managementCustomer relationsCommunication skillsTeam collaborationCreativityProblem-solvingPresentation skills

Required

Current, legal and unrestricted ability to work in the United States

Minimum 1-2 years' experience working with social media / digital marketing

Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone

Proficient in MS Outlook, Word, Excel and PowerPoint

Great team player with the ability create excellent working relationships across the group

Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and entertainment/events team

Ability to break down barriers and resolving potential conflicts swiftly and effortlessly

Strong communication and presentation skills to all levels of management

Creativity and innovation are essential

Basic graphic design skills required, including proficiency in tools such as Canva and Adobe Creative Cloud applications (Photoshop, InDesign, etc.)

Ability to think outside the box and approach all issues with a completely fresh approach

Ability to anticipate needs and over deliver wherever possible

Candidates must think on their feet and use their initiative to solve problems and deliver solutions

Excellent customer relations, communication, presentation and organization skills of utmost importance

Comply with all safety and health department procedures, as well as, all state and federal liquor laws

Able to change direction and work on multiple project aspects at once

Enthusiastic, passionate, able to enthuse and motivate others

Behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service