Comcast · 14 hours ago
Specialist 1, Product Sales Support & Analysis
Harrisburg, PA
Full-time
Onsite
New Grad, Entry Level
0+ years expComcast is a Fortune 50 leader in media and technology, driving innovation to create exceptional entertainment experiences. The role involves administering sales reports and providing analytical support for the Product Sales Support Team, ensuring customer satisfaction and managing account escalations.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Maintains current information on Comcast products, services, equipment and marketing promotions
Conducts clerical research which requires an understanding of departmental programs, policies and procedures
Researches, processes and manages customer escalations
Responds to and resolves basic account calls and/or escalates non-technical issues for all accounts to the Product Sales Support Supervisor
Provides timely feedback to the appropriate Sale Representative to ensure account satisfaction
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Maintains current information on Comcast products, services, equipment and marketing promotions
Conducts clerical research which requires an understanding of departmental programs, policies and procedures
Researches, processes and manages customer escalations
Responds to and resolves basic account calls and/or escalates non-technical issues for all accounts to the Product Sales Support Supervisor
Provides timely feedback to the appropriate Sale Representative to ensure account satisfaction
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Troubleshooting
Scheduling
Communication
0-2 Years of relevant work experience
Preferred
Bachelor's Degree
Some combination of coursework and experience, or extensive related professional experience
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
Fierce Network
2026-01-11
2026-01-07
2026-01-07
Company data provided by crunchbase