Salinas Valley Health · 8 hours ago
Epic Willow Analyst / Pharmacist
Salinas, CA
Full-time
Onsite
Entry, Mid Level
$79.87/hr - $99.84/hr
2+ years expSalinas Valley Health is committed to excellence in healthcare technology. They are seeking a Willow Inpatient Pharmacy Epic Analyst to collaborate with stakeholders and end users throughout system development phases, ensuring optimal functionality of the Epic application and enhancing workflow for improved patient care.
Health CareHospitalMedical
Responsibilities
Acts as the primary support contact for Willow Inpatient Pharmacy Epic application
Proactively identifies and resolves issues that arise within the assigned application, collaborates with other application teams to address cross-functional issues, and utilizes a ticket management system to document troubleshooting records from end users and operational leads
Guides the design of workflows, the building and testing of the system, and troubleshoots technical issues related to Epic software, ensuring optimal system functionality and user satisfaction
Identifies and implements requested changes to the system, including moving changes from testing to production environments via Data Courier. Communicates all application changes, enhancements and procedures to other Epic application teams, operational readiness groups and end-users as necessary
Maintaining regular communication with Epic representatives, through participation in weekly project team meetings and additional project-related meetings as required, ensuring alignment and project progress
Works with Epic representatives, Salinas Valley Health business partners, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
Assists with developing business and operational direction settings needs by attending site visits, workflow sessions, and other integrated sessions
May participate in the development of end-user training processes and/or curriculum content creation. Collaborates with Education team on the development of end-user training based on build and functionality
Regularly reviews project status, timelines and issues with Team Lead and Management, fostering transparent communication and timely resolution of concerns
In conjunction with operational Subject Matter Experts, Analyst builds application-specific workflows or processes for Hospital, Outpatient Departments, Ambulatory Clinics that could include but not limited to, pharmacy workflows, including dispensing and clinical monitoring
Completes comprehensive testing cycles, including upgrade, unit, functional and integration testing. Engages departmental end users for feedback and obtains stakeholder signoff for system changes
Works with other analysts to maintain continuity in process and in support of our integrated Epic electronic health record
Leads initiatives for system enhancements, including introducing new features, system upgrades and updates, and optimization projects, to guarantee that the system's development aligns with end user needs and adheres to industry standards and best practices
Adheres to change management protocols for all application changes, including building procedures, protocol creation, documentation maintenance, and the execution of comprehensive testing for supported applications
Performs other duties as assigned
Qualification
Required
High school diploma or GED
Current Epic Willow Certification/Accreditation
Two years' experience within a healthcare related clinical environment
Working knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment
Preferred
BA/BS in Pharmacy or MS/PharmD with current California Pharmacy License
Knowledge of electronic health record systems analysis, design, build as well as Epic application implementation, troubleshooting, testing, and support experience
Understanding of the supporting activities in clinical services, ancillary departments, financial services, medical records, utilization review, quality assurance, the admitting/registration functions, and billing and coding requirements
Company
Salinas Valley Health
Salinas Valley Health offers comprehensive healthcare services in Salinas, CA, focusing on patient and community well-being.
1001-5000 employees
H1B Sponsorship
Salinas Valley Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageLeadership Team
Pete Delgado
President and CEO
Clement Miller
Chief Operating Officer
Recent News
Company data provided by crunchbase